Kitchenware Account Manager Project Intern (TikTok Shop by Tokopedia) - 2026 Start (BS/MS)

TikTok
Jakarta
Workplace: OnsiteInternshipFunction: Customer Success & Account ManagementSkills: ["Independent work","Cross-functional collaboration","Detail-oriented","Organizational skills","Analytical problem-solving"]

Support the Kitchenware Category team on TikTok Shop by taking ownership of operational and analytical workstreams. Help monitor key KPIs and performance metrics, assist with seller inquiries and day-to-day case management, and support competitor analysis. Provide accurate, reliable data analysis to inform business planning and performance reviews, and help identify opportunities and track initiatives across the Kitchenware ecosystem.

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FursaFursa
TikTok
TikTok
1 month ago

Kitchenware Account Manager Project Intern (TikTok Shop by Tokopedia) - 2026 Start (BS/MS)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Support the Kitchenware Category team on TikTok Shop by taking ownership of operational and analytical workstreams. Help monitor key KPIs and performance metrics, assist with seller inquiries and day-to-day case management, and support competitor analysis. Provide accurate, reliable data analysis to inform business planning and performance reviews, and help identify opportunities and track initiatives across the Kitchenware ecosystem.
Location: Jakarta
Workplace: Onsite
Employment Type: Internship
Job Function: Customer Success & Account Management
Seniority: Intern level

Key Responsibilities

  • •Support AMs in monitoring key business KPIs and performance metrics.
  • •Assist AMs with seller inquiries, operational issues, and day-to-day case management.
  • •Support competitor analysis to strengthen understanding of market positioning.
  • •Provide accurate data analysis to support business planning, performance reviews, and strategic decision-making.
  • •Identify business opportunities, track category initiatives, and drive operational excellence across the Kitchenware ecosystem.

Key Requirements

  • •Commit to at least a 3-month internship period.
  • •Proficient in Microsoft Excel and Google Sheets (e.g., Pivot Tables, VLOOKUP/XLOOKUP, INDEX-MATCH, basic formulas).
  • •Fluent in Bahasa Indonesia and proficient in English (written and verbal).
  • •Able to work independently while collaborating effectively with cross-functional teams.
  • •Detail-oriented with strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
Experience:E-commerce
Skills:Independent workCross-functional collaborationDetail-orientedOrganizational skillsAnalytical problem-solving
Languages:Bahasa IndonesiaEnglish
Tech Stack:Microsoft ExcelGoogle SheetsPivot TablesVLOOKUPXLOOKUPINDEX-MATCH

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn