Customer Specialist - Full time

Support customers end-to-end as a Customer Specialist in Training, guiding them through vehicle buying, selling, and servicing experiences. You’ll handle sales, test drives, financing applications, and appraisals, including documenting vehicle condition and communicating findings. The role also covers inventory check-in and scanning, cosmetic inspections, paperwork and payment administration, and coordinating service appointments with accurate repair order billing. Follow CarMax EH&S requirements and keep the work area organized.