Service Supervisor, Rutherford

Assist the Service Manager in the day-to-day operations of the Lucid Service Center, leading service advisors, technicians, service assistants, and parts staff. Manage and develop the service team, ensure work orders are complete and properly filled out, monitor workflow to deliver an excellent customer experience, and handle customer concerns professionally. Oversee performance management, training follow-up, scheduling/timecards, and vehicle quality control checks after repairs.