Business Relationship Manager (Kaduna)

Moniepoint Group
Nigeria
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 2-4 yearsEducation: bachelorsSkills: ["Communication","Customer relationship","Integrity","Ownership","Adaptability"]

Drive merchant growth through field-based acquisition, onboarding, and retention in assigned commercial areas. Visit and educate prospective merchants on Moniepoint’s payments and lending solutions, deploy terminals, and achieve monthly targets across active onboarding, transaction volume, and repayments. Own end-to-end onboarding with accurate KYC documentation and compliance to SOPs and regulations, while maintaining CRM pipelines and providing market feedback to field leadership.

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Moniepoint Group
Moniepoint Group
3 years ago

Business Relationship Manager (Kaduna)

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Last checked: 1 hour agoStatus: Live

Job Summary

Drive merchant growth through field-based acquisition, onboarding, and retention in assigned commercial areas. Visit and educate prospective merchants on Moniepoint’s payments and lending solutions, deploy terminals, and achieve monthly targets across active onboarding, transaction volume, and repayments. Own end-to-end onboarding with accurate KYC documentation and compliance to SOPs and regulations, while maintaining CRM pipelines and providing market feedback to field leadership.
Location: Nigeria
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Identify, visit, and onboard prospective merchants through field engagement, referrals, and local outreach.
  • •Educate business owners on Moniepoint products and recommend solutions aligned to their operational and growth goals.
  • •Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
  • •Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and adherence to operational SOPs and regulatory guidelines.
  • •Build and maintain long-term merchant relationships, resolve queries, and provide market intelligence and CRM-based reporting to field leadership.

Key Requirements

  • •Bachelor’s degree, HND, or OND from a recognised tertiary institution.
  • •2 to 4 years of hands-on sales experience, preferably in banking, fintech, payments, or similar commercial environments.
  • •Proven track record meeting or exceeding targets for merchant onboarding, field sales, or client acquisition.
  • •Deep understanding of the local financial services landscape and regional trading dynamics.
  • •Strong communication and customer relationship skills.
Experience:2-4 yearsFintechPaymentsBanking
Education:Bachelor's
Skills:CommunicationCustomer relationshipIntegrityOwnershipAdaptability
Languages:English
Tech Stack:CRMPOS terminalKYCSOPs

Company Brief

Moniepoint Group
Provides digital payments, merchant services, agent banking, card issuance, and business banking solutions across Nigeria and other African markets, serving SMEs, merchants, and financial institutions with technology-first transaction and banking infrastructure.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Lagos, Nigeria
Founded: 2015
WebsiteLinkedIn