Principal Business Operations Manager, Ops & AI Tooling

Snowflake
Menlo Park, Bellevue
Workplace: HybridFull timeUSD 176,000 - 231,000 annuallyFunction: Business OperationsExperience: 7+ yearsEducation: bachelorsSkills: ["Communication","Cross-functional leadership","Influence without authority","Systems thinking","Build orientation"]

Build the operating engine for Snowflake’s AI-native Engineering Operations organization by designing and delivering internal business planning, operational tooling, and workflow automation. Own the tooling strategy and roadmap, integrate cross-system workflows across tools like PSA/CRM and BI, and develop GenAI/LLM-driven agents for forecasting, anomaly detection, and automated summaries. Drive adoption, standards, and continuous optimization while partnering with operations, Enterprise Technology, and data/analytics teams.

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Snowflake
Snowflake
2 days ago

Principal Business Operations Manager, Ops & AI Tooling

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Build the operating engine for Snowflake’s AI-native Engineering Operations organization by designing and delivering internal business planning, operational tooling, and workflow automation. Own the tooling strategy and roadmap, integrate cross-system workflows across tools like PSA/CRM and BI, and develop GenAI/LLM-driven agents for forecasting, anomaly detection, and automated summaries. Drive adoption, standards, and continuous optimization while partnering with operations, Enterprise Technology, and data/analytics teams.
Location: Menlo Park, Bellevue
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Own the operational tooling strategy and roadmap, including intake, prioritization, and release planning for internal tools that run the business.
  • •Design and build internal tools that plan and run the business in partnership with Business Planning and Commercial Ops to scale their processes.
  • •Automate workflows across staffing, planning, forecasting, and reporting to remove manual effort and improve speed and accuracy.
  • •Design and deploy AI agents and GenAI-powered workflows for operational use cases such as anomaly detection, staffing intelligence, predictive forecasting, and automated summaries.
  • •Architect and maintain cross-system integration and orchestration across the operations tech stack, ensuring clean data flow and system integrity.

Pay and Benefits

Salary: USD 176,000 - 231,000 annually

Key Requirements

  • •7+ years (IC4) or 10+ years (IC5) of experience in business operations, ops tooling/systems, revenue operations, or professional services operations, with a strong build orientation.
  • •Proven experience designing and shipping internal operational tools, workflow automation, or agentic/AI workflows.
  • •Hands-on experience automating and integrating across systems such as Salesforce, Certinia/FinancialForce, Smartsheet, and BI tools; comfort using SQL and coding/coding agents.
  • •Demonstrated fluency with GenAI and LLMs to automate operational workflows and accelerate insight generation.
  • •A bachelor’s degree in Business, Operations, Computer Science, or a related field (or equivalent experience).
Experience:7+ yearsBusiness operationsOps toolingRevenue operationsProfessional services operationsWorkflow automationAgentic/AI workflows
Education:Bachelor's in Business, Operations, Computer Science, or a related field
Skills:CommunicationCross-functional leadershipInfluence without authoritySystems thinkingBuild orientation
Tech Stack:AI agentsGenAILLMsSalesforceCertiniaFinancialForceSmartsheetSQLBI toolsPSACRMPlanning toolsData governance

Company Brief

Snowflake
Provides a cloud-native data platform for data warehousing, data engineering, data science, and analytics, enabling organizations to store, process, and share large-scale data across multiple cloud providers with elastic scalability and performance.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Bozeman, United States
Founded: 2012
WebsiteLinkedIn