Senior Researcher in Embedded Research for SAP Autonomous Suite / CX (f/m/d)

SAP
Germany
Workplace: HybridFull timeFunction: Research & Scientific (R&D)Education: phdSkills: ["Collaboration","Written communication","Verbal communication","Team-oriented mindset","Stakeholder management"]

Conduct embedded research with SAP’s Autonomous Suite CX and Academic Partnerships teams to turn software development and delivery data into actionable insights. Build a Commerce-wide engineering metrics framework, review delivery health to surface bottlenecks, and embed learnings into process standards. Pilot AI-assisted planning and effort estimation, prototype with LLM/AI-assisted tooling, and bridge academic findings with product delivery planning to improve predictability and customer satisfaction.

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FursaFursa
SAP
SAP
4 hours ago

Senior Researcher in Embedded Research for SAP Autonomous Suite / CX (f/m/d)

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Last checked: 4 hours agoStatus: Live

Job Summary

Conduct embedded research with SAP’s Autonomous Suite CX and Academic Partnerships teams to turn software development and delivery data into actionable insights. Build a Commerce-wide engineering metrics framework, review delivery health to surface bottlenecks, and embed learnings into process standards. Pilot AI-assisted planning and effort estimation, prototype with LLM/AI-assisted tooling, and bridge academic findings with product delivery planning to improve predictability and customer satisfaction.
Location: Germany
Workplace: Hybrid
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Bridge data science and engineering by converting development data into actionable insights that improve team flow, predictability, and customer satisfaction.
  • •Design and maintain a Commerce-wide engineering metrics framework to track delivery health and team performance across product delivery planning.
  • •Review engineering metrics health at team, product, and portfolio levels to identify bottlenecks and delivery risks early.
  • •Embed retrospective learnings into process standards to create a continuous improvement loop across Commerce teams.
  • •Pilot AI-assisted tooling to improve planning accuracy, effort estimation, and workflow automation, and bridge academic findings to industry execution.
Travel: Low travel

Key Requirements

  • •PhD (preferred) in Computer Science or Information Systems with research focus on large-scale agile development, engineering metrics, or communities of practice.
  • •Research background (publications preferred) in innovation, including AI adoption, in software development models such as scrum/agile.
  • •Experience applying industry-academic research in agile contexts and delivering data-driven recommendations with industry partners.
  • •Hands-on skills in data analysis, LLM/AI-assisted prototyping, and working with engineering telemetry data (e.g., Jira) to generate delivery insights; programming skills preferred (Python, Java, JavaScript).
  • •Ability to manage industry-academic partnerships and multi-stakeholder initiatives, with strong written/verbal communication in English (German is a plus).
Experience:Academic researchAgileSoftware developmentAI adoption
Education:PhD / Doctorate in Computer Science or Information Systems
Skills:CollaborationWritten communicationVerbal communicationTeam-oriented mindsetStakeholder management
Languages:EnglishGerman
Tech Stack:PythonJavaJavaScriptLLMAIJiraEngineering telemetry

Company Brief

SAP
Global enterprise software company best known for ERP systems and business applications covering finance, supply chain, procurement, HR, analytics, and customer management for large organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walldorf, Germany
Founded: 1972
Glassdoor
Glassdoor: 4.1
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