Lead Supervisor I

Tapestry
United States
Workplace: OnsiteFull timeUSD 16 - 24.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Problem-solving","Interpersonal communication","Drive for results"]

Lead the store on the sales floor to achieve sales targets and deliver an exceptional customer experience as a Coach brand ambassador. Drive business results by monitoring and analyzing sales data, identifying trends, and implementing strategies tied to store goals and KPIs. Build winning teams through recruiting, interviewing, performance evaluation, and high-level training, while providing coaching, feedback, and conflict resolution support.

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Tapestry
Tapestry
5 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead the store on the sales floor to achieve sales targets and deliver an exceptional customer experience as a Coach brand ambassador. Drive business results by monitoring and analyzing sales data, identifying trends, and implementing strategies tied to store goals and KPIs. Build winning teams through recruiting, interviewing, performance evaluation, and high-level training, while providing coaching, feedback, and conflict resolution support.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a Coach brand ambassador by embodying company values and increasing brand awareness.
  • •Lead store execution of company initiatives and full operations to support day-to-day business needs.
  • •Monitor and analyze sales data to identify trends and implement strategies to enhance store performance and customer experience.
  • •Support team development through recruiting, interviewing, performance evaluation, training, coaching, and ensuring compliance with policies and procedures.

Pay and Benefits

Salary: USD 16 - 24.75
Perks:Health InsuranceDentalVision401kTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to lift, carry, and move at least 25 pounds regularly, and up to 50 pounds occasionally.
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and exceptional customer experience.
  • •Support recruiting, interviewing, performance evaluation, and high-level training as needed.
  • •Provide necessary feedback and guidance to improve individual performance and hold the team accountable for goals and KPIs.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusProblem-solvingInterpersonal communicationDrive for results

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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