Associate Manager PT Under 20 hours

Samsonite
Calgary
Workplace: OnsitePart timeFunction: OtherSkills: ["Leadership","Coaching","Communication","Time management","Problem-solving"]

Lead retail sales performance and KPI achievement while delivering an elevated luxury client experience. Coach and train store associates using roleplay, feedback, and consistent development practices, and support the Store Manager with onboarding and quarterly goalsetting. Manage client relationships through ethical, calm de-escalation and strong communication. Ensure compliance with training requirements, policies, and accurate timekeeping, and uphold visual merchandising standards.

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FursaFursa
Samsonite
Samsonite
3 days ago

Associate Manager PT Under 20 hours

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Lead retail sales performance and KPI achievement while delivering an elevated luxury client experience. Coach and train store associates using roleplay, feedback, and consistent development practices, and support the Store Manager with onboarding and quarterly goalsetting. Manage client relationships through ethical, calm de-escalation and strong communication. Ensure compliance with training requirements, policies, and accurate timekeeping, and uphold visual merchandising standards.
Location: Calgary
Workplace: Onsite
Employment Type: Part time
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed individual and store baseline goals for personal sales and KPI metrics including conversion, DPT, UPT, and client data capture.
  • •Plan, prioritize, and champion change while taking responsibility for performance and assigned tasks to meet deadlines.
  • •Train and develop others through roleplay and coaching; support the Store Manager with training and development and complete quarterly personal development goalsetting.
  • •Provide coaching and feedback using company tools to build a 360-degree coaching culture, and remain calm while de-escalating situations.
  • •Ensure compliance by managing timecards for payroll accuracy and maintaining Tumi University training; uphold visual merchandising and superior client experience standards.

Pay and Benefits

Perks:Work-life BalanceTrainingEmployee DiscountIncentive Program

Key Requirements

  • •Passion for the TUMI brand, lifestyle, clients, and product assortment.
  • •Strong sales and client experience, preferably in luxury retail, with demonstrated success meeting sales goals and KPI targets.
  • •Flexible availability to work nights, weekends, mornings, and holidays as needed.
  • •Strong integrity, ability to lead by example, and time management skills.
  • •Comfort with retail job duties including standing, moving, and lifting/pushing boxes up to 30 pounds and using a ladder.
Experience:Luxury retail
Skills:LeadershipCoachingCommunicationTime managementProblem-solving

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn