Lalamove

3 weeks ago

Driver Operations Associate - Onboarding

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Onboard and support partner drivers by calling assigned driver leads, following up on existing applications, and upselling the benefits of joining Lalamove. Validate driver applications using documented processes, accurately verify submitted documents, and record findings. Use strong data skills and customer service to help incoming partner riders through their application process, while completing additional tasks needed to meet targets.

Location: Philippines

Workplace: Onsite

Employment Type: Full time

Job Function: Transportation & Fleet Operations

Key Responsibilities

•Call assigned driver leads to assist and follow up on existing driver applications.
•Upsell and highlight benefits of joining as a partner-driver to consistently meet targets.
•Validate driver applications and determine approval or rejection based on documented processes.
•Verify submitted documents and record findings accurately and in a timely manner.
•Complete ad hoc tasks necessary to hit targets and/or finish assigned tasks.

Key Requirements

•Bachelor's Degree in any discipline (preferred).
•Strong data skills using tools like Microsoft Excel and Google Sheets.
•Excellent communication and customer service skills, with strong attention to details.
•Proficiency in Google Workspace (Docs, Sheets, Slides, Forms).
•Ability to handle and analyze data effectively.

Education:Bachelor's

Skills:CommunicationCustomer serviceAttention to detailsData handlingData analysis

Tech Stack:Microsoft ExcelGoogle SheetsGoogle WorkspaceGoogle DocsGoogle SlidesGoogle Forms

Company Brief

Lalamove

On-demand logistics platform providing same-day delivery, courier, and freight services for individuals and businesses across urban centers, connecting drivers with customers via a mobile and web app.

Industry: Last Mile Delivery

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: Hong Kong, Hong Kong

Founded: 2013

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Lalamove

3 weeks ago

Driver Operations Associate - Onboarding

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Philippines

Workplace: Onsite

Employment Type: Full time

Job Function: Transportation & Fleet Operations

Key Responsibilities

•Call assigned driver leads to assist and follow up on existing driver applications.
•Upsell and highlight benefits of joining as a partner-driver to consistently meet targets.
•Validate driver applications and determine approval or rejection based on documented processes.
•Verify submitted documents and record findings accurately and in a timely manner.
•Complete ad hoc tasks necessary to hit targets and/or finish assigned tasks.

Key Requirements

•Bachelor's Degree in any discipline (preferred).
•Strong data skills using tools like Microsoft Excel and Google Sheets.
•Excellent communication and customer service skills, with strong attention to details.
•Proficiency in Google Workspace (Docs, Sheets, Slides, Forms).
•Ability to handle and analyze data effectively.

Education:Bachelor's

Skills:CommunicationCustomer serviceAttention to detailsData handlingData analysis

Tech Stack:Microsoft ExcelGoogle SheetsGoogle WorkspaceGoogle DocsGoogle SlidesGoogle Forms

Company Brief

Lalamove

Industry: Last Mile Delivery

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: Hong Kong, Hong Kong

Founded: 2013

Website LinkedIn