HR Back - office administrator with ITALIAN

Sutherland
Kosovo
Workplace: RemoteFull timeFunction: Administration & Executive AssistanceSkills: ["Communication","Responsiveness","Independent work","Attention to detail","Teamwork"]

Support employees through HR shared services by processing HR inquiries via ticketing and case-management systems. Manage and audit reports, prioritize your daily queue, and communicate with professionalism in a responsive, kind manner. Work independently with strong attention to detail while collaborating as part of a European HR team serving a major global client.

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FursaFursa
Sutherland
Sutherland
3 days ago

HR Back - office administrator with ITALIAN

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Support employees through HR shared services by processing HR inquiries via ticketing and case-management systems. Manage and audit reports, prioritize your daily queue, and communicate with professionalism in a responsive, kind manner. Work independently with strong attention to detail while collaborating as part of a European HR team serving a major global client.
Location: Kosovo
Workplace: Remote
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Process HR queries using ticketing and case management systems.
  • •Manage reports and perform data audits.
  • •Prioritize and organize daily tasks in your personal queue.
  • •Demonstrate exemplary communication skills and teamwork.
  • •Act in accordance with company standards and present a positive overall image.

Pay and Benefits

Perks:Health InsuranceLife InsurancePaid LeaveRemote WorkRelocation

Key Requirements

  • •Be computer literate and numerate, with willingness to adapt to different systems and databases.
  • •Excellent proficiency in Italian (C1/B2H) and good proficiency in English (B2).
  • •Previous experience in administration, HR, or customer service is an advantage.
  • •Strong business-level communication skills; responsive, kind, and polite.
  • •Ability to work independently with high attention to detail.
Skills:CommunicationResponsivenessIndependent workAttention to detailTeamwork
Languages:ItalianEnglish
Tech Stack:TicketingCase management

Company Brief

Sutherland
Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Pittsford (Rochester), NY, United States
Founded: 1986
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor