Team Lead, Market Operations - Indianapolis - Greenfield, IN
Carvana
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 5+ yearsEducation: bachelorsSkills: ["Leadership","Interpersonal skills","Problem-solving","Customer focus","Strategic thinking"]Lead daily operations for a local Carvana hub by running market launch, logistics, and consumer branding while driving strong employee and customer experiences. Manage and develop a team of Customer Advocates—interviewing, onboarding, training, and coaching—while setting goals, delivering feedback, and reinforcing achievements. Serve as the go-to expert, monitor key reports for upper management, resolve complex customer-facing issues, and continuously improve the team experience.

