Sales and Service Leader - Full Time (Bethesda, MD, US, 20817)

Sephora
United States
Workplace: OnsiteFull timeUSD 28 - 32 hourlyFunction: SalesSkills: ["Leadership","Coaching","Client-first mindset","Communication","Interpersonal skills"]

Lead store success by inspiring and coaching your team to deliver exceptional client service and achieve sales goals. Drive performance through expert product knowledge, personalized recommendations, and strong client engagement. Support onboarding, training, and continuous learning across service excellence, loyalty programs, and brand initiatives. Help with daily store operations including inventory and visual merchandising while maintaining Sephora standards and a safe, inclusive shopping experience.

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FursaFursa
Sephora
Sephora
1 month ago

Sales and Service Leader - Full Time (Bethesda, MD, US, 20817)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Lead store success by inspiring and coaching your team to deliver exceptional client service and achieve sales goals. Drive performance through expert product knowledge, personalized recommendations, and strong client engagement. Support onboarding, training, and continuous learning across service excellence, loyalty programs, and brand initiatives. Help with daily store operations including inventory and visual merchandising while maintaining Sephora standards and a safe, inclusive shopping experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire your team to deliver exceptional client service and achieve sales goals
  • •Contribute to overall store success through strong client engagement and personalized recommendations
  • •Provide ongoing feedback and development to elevate team performance
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
  • •Assist with inventory, visual merchandising, and maintaining store standards, policies, and an inclusive environment

Pay and Benefits

Salary: USD 28 - 32 hourly
Perks:Health InsuranceWellness Stipend

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment
  • •Proven ability to coach and inspire teams to achieve goals
  • •Strong sales and client service skills
  • •Excellent communication and interpersonal skills
  • •Comfortable in a fast-paced environment and physically able to lift and carry up to 50 pounds
Experience:RetailHospitalityService
Skills:LeadershipCoachingClient-first mindsetCommunicationInterpersonal skills

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn