Senior Solutions Engineer

Decagon
New York
Workplace: OnsiteFull timeUSD 190,000 - 270,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 4-6 yearsSkills: ["Communication","Teamwork","Presentation","Problem-solving"]

Senior Solutions Engineer responsible for pre-sales technical guidance in enterprise AI deployments, crafting value-driven solutions, and creating demonstrations that integrate Decagon’s AI-native platform into complex customer ecosystems. You will partner with account executives, translate technical concepts for executives and engineers, and design generative AI experiences tailored to customer needs.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Decagon
Decagon
7 months ago

Senior Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Senior Solutions Engineer responsible for pre-sales technical guidance in enterprise AI deployments, crafting value-driven solutions, and creating demonstrations that integrate Decagon’s AI-native platform into complex customer ecosystems. You will partner with account executives, translate technical concepts for executives and engineers, and design generative AI experiences tailored to customer needs.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Serve as a technical advisor and trusted consultant to enterprise prospects and customers
  • •Drive value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems
  • •Develop custom demonstrations tailored to a customer’s specific needs and value, using the Decagon platform
  • •Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders
  • •Collaborate with Account Executives to discover, qualify solutions that deliver strong ROI

Pay and Benefits

Salary: USD 190,000 - 270,000 annually
Equity and Bonus:Equity
Perks:MedicalDentalVisionPaid LeaveMeal Allowance

Key Requirements

  • •4-6 years of customer facing experience in a sales engineering (pre-sales) role
  • •Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer
  • •Create and architect generative AI experiences for our customer’s end users
  • •Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value
  • •Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders
Experience:4-6 yearsEnterprise softwareAI
Skills:CommunicationTeamworkPresentationProblem-solving
Languages:English
Tech Stack:AIGenerative AI

Company Brief

Decagon
Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2023
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor