Customer Experience Banker - (Monticello Cub) Monticello, MN

Huntington Bancshares
United States
Workplace: OnsiteFull timeUSD 23 - 24 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Problem resolution"]

Serve walk-in customers as a financial concierge, providing excellent service and resolving customer issues. Build and grow consumer and business relationships by identifying financial goals, recommending deposit and other banking products, and following up with prospects. Educate customers on consumer deposit offerings and refer them to other bank areas to deepen relationships. Ensure accurate transaction processing and compliance with operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
3 days ago

Customer Experience Banker - (Monticello Cub) Monticello, MN

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Last checked: 1 hour agoStatus: Live

Job Summary

Serve walk-in customers as a financial concierge, providing excellent service and resolving customer issues. Build and grow consumer and business relationships by identifying financial goals, recommending deposit and other banking products, and following up with prospects. Educate customers on consumer deposit offerings and refer them to other bank areas to deepen relationships. Ensure accurate transaction processing and compliance with operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Understand and educate customers on consumer deposit products.
  • •Proactively grow customer relationships using a disciplined sales process, new customer follow-up, outbound calling, and referrals from customers and partners.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies while demonstrating sales, customer service, relationship management, and communication acumen.

Pay and Benefits

Salary: USD 23 - 24 hourly
Perks:Health InsuranceLife InsuranceDisability InsuranceRetirement SavingsPaid Leave

Key Requirements

  • •High School Diploma or GED and at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •Proficiency in understanding and educating customers on consumer deposit products.
  • •Ability to manage customer transactions accurately and efficiently and balance daily.
  • •Comfort with technology such as mobile services and online banking services.
  • •Cash handling skills.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationProblem resolution
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn