Lead Supervisor I

Tapestry
United States
Workplace: OnsiteFull timeUSD 16 - 23.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Drive for results","Interpersonal savvy","Learning on the fly"]

Lead daily store floor operations by maintaining a strong leadership presence to achieve sales targets and deliver an exceptional customer experience. Serve as a Brand Ambassador for Coach values, drive store initiatives, and support business operations. Monitor and analyze sales data to identify trends, coach the team on clienteling, and support recruiting, interviewing, training, and performance evaluations. Provide HR and conflict-resolution support in the absence of leadership, ensuring compliance with company and store procedures.

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FursaFursa
Tapestry
Tapestry
5 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead daily store floor operations by maintaining a strong leadership presence to achieve sales targets and deliver an exceptional customer experience. Serve as a Brand Ambassador for Coach values, drive store initiatives, and support business operations. Monitor and analyze sales data to identify trends, coach the team on clienteling, and support recruiting, interviewing, training, and performance evaluations. Provide HR and conflict-resolution support in the absence of leadership, ensuring compliance with company and store procedures.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Implement company initiatives and support full store operations as a Brand Ambassador.
  • •Monitor and analyze sales data, identify trends, and recommend actions to enhance store performance and customer experience.
  • •Support recruiting, interviewing, performance evaluation, and training; provide feedback and hold the team accountable.
  • •Provide HR and conflict-resolution support to the team in the absence of the leadership team and enforce compliance with policies and procedures.

Pay and Benefits

Salary: USD 16 - 23.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to lift at least 25 lbs. regularly (up to 50 lbs occasionally), and to climb, bend, kneel, and maneuver the sales floor and stockroom.
  • •Maintains a strong leadership presence on the sales floor to achieve targets and deliver exceptional customer experience.
  • •Supports recruiting, interviewing, performance evaluation, and high-level training as needed.
  • •Adheres to and enforces company policies, procedures, and store operational procedures.
Experience:1+ yearsRetailFashion retail
Skills:LeadershipCustomer focusDrive for resultsInterpersonal savvyLearning on the fly

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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