Bilingual Member Services Representative - Vacation Relief, AACU Branch Operations (New York City, NY, US)

American Airlines Group
New York, Washington, Boston, North Carolina
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Excellent member service","Ability to prioritize","Attention to detail","Ability to work independently","Teamwork"]

Serve American Airlines Credit Union members across assigned Southeast branches by opening new accounts, processing deposits and loan payments, handling monetary transactions, and supporting member inquiries. Perform notary services as needed while maintaining accurate account information and enforcing internal controls and security measures. Collaborate with branch/department managers to support cross-selling opportunities and coverage, including a rotating Saturday schedule and on-demand national travel (up to 40%).

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FursaFursa
American Airlines Group
American Airlines Group
1 week ago

Bilingual Member Services Representative - Vacation Relief, AACU Branch Operations (New York City, NY, US)

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Last checked: 13 hours agoStatus: Live

Job Summary

Serve American Airlines Credit Union members across assigned Southeast branches by opening new accounts, processing deposits and loan payments, handling monetary transactions, and supporting member inquiries. Perform notary services as needed while maintaining accurate account information and enforcing internal controls and security measures. Collaborate with branch/department managers to support cross-selling opportunities and coverage, including a rotating Saturday schedule and on-demand national travel (up to 40%).
Location: New York, Washington, Boston, North Carolina
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Open new accounts and sell/process Credit Union services for new and existing members.
  • •Post deposits and process loan payments, and handle monetary transactions while maintaining account information.
  • •Perform notary services as required and support member needs with timely solutions.
  • •Implement and enforce internal control and security measures in line with Credit Union policies and government regulations.
  • •Provide branch coverage through travel to various locations nationally, including possible rotating Saturday schedules.
Travel: High travel

Pay and Benefits

Perks:Health InsuranceDentalVision401kPet InsuranceFlexible Spending

Key Requirements

  • •High school diploma or GED (or equivalent).
  • •Bilingual in Spanish.
  • •Must have reliable transportation and be able to work in-person at the assigned branch location.
  • •Cash handling, sales, or customer service experience with a financial institution within the last twelve months.
  • •Ability to complete FAA criminal background checks for unescorted access privileges (SIDA) if applicable.
Experience:Financial services
Education:High School
Skills:Excellent member serviceAbility to prioritizeAttention to detailAbility to work independentlyTeamwork
Languages:EnglishSpanish
Tech Stack:Microsoft OfficeWordExcelAccessPowerPoint

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn