Director, Product Solutions - Life Sciences

Salesforce
London
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: bachelorsSkills: ["Technical enablement","Collaboration","Solution design","Continuous improvement","Innovation"]

Lead the Product Liaison for Agentforce Life Sciences, helping elevate customer success for software implementations. Bridge product engineering and field execution to design and scale AI-driven implementation playbooks, automation tools, and standardized methodologies. Serve as a subject matter expert for solution design, technical discovery, enablement workshops, and solution blueprints—driving faster time-to-value and continuous improvement across global implementations.

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FursaFursa
Salesforce
Salesforce
2 days ago

Director, Product Solutions - Life Sciences

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Last checked: 9 hours agoStatus: Live

Job Summary

Lead the Product Liaison for Agentforce Life Sciences, helping elevate customer success for software implementations. Bridge product engineering and field execution to design and scale AI-driven implementation playbooks, automation tools, and standardized methodologies. Serve as a subject matter expert for solution design, technical discovery, enablement workshops, and solution blueprints—driving faster time-to-value and continuous improvement across global implementations.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Design, pilot, and scale AI-driven implementation playbooks and automation tools to streamline data and process transformations.
  • •Establish standardized methodologies using generative AI platforms to reduce manual effort during complex system integrations.
  • •Create reusable implementation assets, reference architectures, and training modules; serve as a primary subject matter expert across teams and SI partners.
  • •Lead technical discovery to identify common requirements and integration needs; partner with Product Management to prioritize feature enhancements based on trends and customer needs.
  • •Develop and deploy implementation accelerators and process improvements to measurably reduce time-to-value; drive continuous improvement across implementation assessment scores.

Key Requirements

  • •Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related technical field, or equivalent practical experience.
  • •10+ years of software implementation and integration experience within the Life Sciences industry.
  • •Expertise designing and implementing Veeva Vault CRM solutions.
  • •Track record developing scalable implementation methodologies, best practices, and technical tools that improve project outcomes.
  • •Ability to apply best practices and tools that accelerate deployments while ensuring top-tier quality.
Experience:Life Sciences
Education:Bachelor's
Skills:Technical enablementCollaborationSolution designContinuous improvementInnovation
Tech Stack:Agentforce Life SciencesSalesforceVeeva VaultVeeva Vault CRMGenerative AIClaudeChatGPTCursor

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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