Processing Management - ISSUER SERVICE

HSBC
Kolkata
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Leadership","Organization","Planning","Analytical thinking","Process improvement"]

Own and improve issuer service processing operations with a focus on sustainable cost savings, quality, and on-time delivery across multiple jurisdictions and clients. Oversee daily business unit deliverables (including MI and reporting), ensure operational risk awareness and strong controls, and support corporate trust and loan agency activities. Lead and develop teams through training, performance management, process improvements, and capacity planning to meet operational and customer SLA targets.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
HSBC
HSBC
3 hours ago

Processing Management - ISSUER SERVICE

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own and improve issuer service processing operations with a focus on sustainable cost savings, quality, and on-time delivery across multiple jurisdictions and clients. Oversee daily business unit deliverables (including MI and reporting), ensure operational risk awareness and strong controls, and support corporate trust and loan agency activities. Lead and develop teams through training, performance management, process improvements, and capacity planning to meet operational and customer SLA targets.
Location: Kolkata
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Contribute to sustainable savings through process efficiencies and standardization of issuer service processes by sharing best practices across markets.
  • •Monitor daily business unit deliverables to ensure quality and timeliness, and support corporate trust and loan agency activities for multiple clients.
  • •Develop staff to achieve business objectives via soft skill training, personal development plans, and performance management reviews.
  • •Ensure compliance with audit standards and group policies, maintain internal controls, and support effective operational risk escalation and loss prevention.
  • •Review operational effectiveness and control adequacy, implement procedural changes, and manage capacity planning to meet process productivity, quality targets, and customer SLA’s.

Key Requirements

  • •Degree in finance and accounting and/or relevant work experience.
  • •Excellent knowledge of accounting principles and fundamentals of accounting.
  • •Basic knowledge of bond, custody, depository, capital/money markets, and financial instruments.
  • •Demonstrated leadership with a track record of developing individuals and planning/organizing work.
  • •Experience managing and developing a team and initiating process improvements, including cost control and overhead management.
Experience:BankingCapital marketsBond issuanceCustodyDepositorySyndicated loansFinancial instruments
Skills:LeadershipOrganizationPlanningAnalytical thinkingProcess improvement
Certifications:CACFAMBACSICWA

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn