Autodesk

4 months ago

Adoption Specialist (Hybrid), English & Portuguese

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Join Autodesk's Emerging Business Customer Success team as an Adoption Specialist coordinating high-volume, English-speaking customer engagements to drive onboarding, adoption, and value realization of cloud construction solutions. You will guide customers through onboarding, monitor usage, provide workflow-aligned guidance, collaborate with internal teams, and document actions in Salesforce to support retention and expansion.

Location: San Jose

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Assess customer health and renewal risk using digital tools, reports and usage insights
•Support customers during onboarding, product changes, and new feature adoption with accurate and up-to-date product knowledge
•Provide customers with guidance that aligns with their workflows and intended use cases to help them achieve measurable outcomes
•Support customers in getting the most value from their Autodesk solutions and recognize when their needs may require additional capabilities, partnering with internal teams where appropriate
•Document customer engagement, actions, and opportunities thoroughly in Salesforce

Key Requirements

•fluent in English
•Bachelor’s degree or equivalent experience
•AEC software knowledge and/or relevant AEC industry experience
•Two to four years in Adoption, Renewals, Inside Sales, Technical Support or similar customer-facing roles
•Passion for technology with strong technical aptitude and willingness to learn new tools quickly

Experience:2-4 yearsAEC

Education:Bachelor's

Skills:CommunicationTime-managementOrganizationalCustomer-facingProblem-solving

Languages:English

Tech Stack:SalesforceAEC software

Company Brief

Autodesk

Provides design and engineering software for architecture, construction, manufacturing, media, and entertainment industries, offering CAD, BIM, and 3D modeling tools to enable product and infrastructure design workflows.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Rafael, United States

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Autodesk

4 months ago

Adoption Specialist (Hybrid), English & Portuguese

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: San Jose

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Assess customer health and renewal risk using digital tools, reports and usage insights
•Support customers during onboarding, product changes, and new feature adoption with accurate and up-to-date product knowledge
•Provide customers with guidance that aligns with their workflows and intended use cases to help them achieve measurable outcomes
•Support customers in getting the most value from their Autodesk solutions and recognize when their needs may require additional capabilities, partnering with internal teams where appropriate
•Document customer engagement, actions, and opportunities thoroughly in Salesforce

Key Requirements

•fluent in English
•Bachelor’s degree or equivalent experience
•AEC software knowledge and/or relevant AEC industry experience
•Two to four years in Adoption, Renewals, Inside Sales, Technical Support or similar customer-facing roles
•Passion for technology with strong technical aptitude and willingness to learn new tools quickly

Experience:2-4 yearsAEC

Education:Bachelor's

Skills:CommunicationTime-managementOrganizationalCustomer-facingProblem-solving

Languages:English

Tech Stack:SalesforceAEC software

Company Brief

Autodesk

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Rafael, United States

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor