Cloud Technical Program Manager

Entrust
Ottawa, United States
Workplace: HybridFull timeUSD 129,030 - 189,244 annuallyFunction: Program & Project Management (PMO)Experience: 8+ yearsEducation: bachelorsSkills: ["Communication","Stakeholder management","Leadership","Collaboration"]

Lead cross-functional cloud platform initiatives as a TPM coordinating with Operations, Engineering, Security, Compliance, Product, and Customer Success to deliver reliable, scalable SaaS platform operations. Drive vendor coordination, incident governance, release management, and risk mitigation while ensuring PCI-DSS, SOC 2, and ISO 27001 compliance across global cloud deployments.

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FursaFursa
Entrust
Entrust
3 months ago

Cloud Technical Program Manager

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Last checked: 13 hours agoStatus: Live

Job Summary

Lead cross-functional cloud platform initiatives as a TPM coordinating with Operations, Engineering, Security, Compliance, Product, and Customer Success to deliver reliable, scalable SaaS platform operations. Drive vendor coordination, incident governance, release management, and risk mitigation while ensuring PCI-DSS, SOC 2, and ISO 27001 compliance across global cloud deployments.
Location: Ottawa, United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)

Key Responsibilities

  • •Act as the primary liaison between the organization and the cloud managed services provider, ensuring alignment on SLAs, deliverables, roadmaps, and escalation processes
  • •Orchestrate initiatives across Service, DevOps, SRE, R&D, Security, Compliance, Product Management, FinOps, and Customer Success teams to ensure unified execution
  • •Drive incident management processes, change advisory board reviews, capacity planning, and SLA compliance monitoring across the platform
  • •Coordinate security operations, PCI-DSS compliance, vulnerability management, and third-party risk management (TPRM) assessments with both internal and partner teams
  • •Oversee and report on the end-to-end release lifecycle, coordinating between R&D and the managed service partner to ensure timely and reliable deployments

Pay and Benefits

Salary: USD 129,030 - 189,244 annually
Perks:Health Insurance401kLife InsuranceDisability InsuranceRemote Work

Key Requirements

  • •8+ years of experience in Technical Program Management, with at least 5 years focused on cloud infrastructure, SaaS operations, or platform engineering programs
  • •Proven experience managing third-party/vendor relationships in a managed services or outsourced operations model
  • •Strong technical understanding of cloud platforms (AWS, Azure, or GCP), CI/CD pipelines, Infrastructure-as-Code (IaC), and containerization technologies
  • •Deep familiarity with SRE practices, incident management, change management (CAB/CCB), and SLA/SLO governance
  • •Experience with regulatory compliance frameworks such as PCI-DSS, SOC 2, or ISO 27001
Experience:8+ yearsCloudSaaSSecurityPayments
Education:Bachelor's in Computer Science
Skills:CommunicationStakeholder managementLeadershipCollaboration
Certifications:PMPPgMPITIL
Languages:English
Tech Stack:AWSAzureGCPCI/CDIaCKubernetesSplunkGrafanaELKPCI-DSSSOC 2ISO 27001

Company Brief

Entrust
Provides identity, authentication, and secure transaction solutions including public key infrastructure (PKI), digital certificates, encryption, and secure issuance for payments, mobile, and enterprise environments to protect digital identities and critical communications.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Minneapolis, United States
Founded: 1994
WebsiteLinkedIn