Customer Consultant

Trane Technologies
Seoul
Workplace: OnsiteFull timeFunction: Sales0Skills: ["Customer service","Relationship building","Customer needs assessment","Account management","Sales support"]

Support the direct sales process by organizing meetings with current and prospective customers, responding to inquiries, and introducing products to expand sales. Deliver high-quality customer service by assessing customer needs and recommending appropriate products and services. Work with the Sales Manager to prepare short-term sales plans and strategies to meet or exceed sales targets, operating within a defined geographic area, product range, or customer accounts.

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Trane Technologies
Trane Technologies
1 day ago

Customer Consultant

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Support the direct sales process by organizing meetings with current and prospective customers, responding to inquiries, and introducing products to expand sales. Deliver high-quality customer service by assessing customer needs and recommending appropriate products and services. Work with the Sales Manager to prepare short-term sales plans and strategies to meet or exceed sales targets, operating within a defined geographic area, product range, or customer accounts.
Location: Seoul
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Organize meetings with current and prospective customers and introduce products to expand sales.
  • •Respond to customer inquiries and introduce products to drive sales.
  • •Deliver consistent, high-quality customer service by assessing needs and suggesting appropriate products and services.
  • •Contribute to profitable business by supporting the direct sales process and meeting/exceeding sales targets.
  • •Work with the Sales Manager to prepare short-term sales plans and sales strategies to reach targets.

Key Requirements

  • •Typically operates within a predefined geographic area, product range, or list of customer accounts.
  • •Basic understanding of product knowledge and a solid understanding of the customer’s business.
  • •Zero to two years of experience.
  • •Work under direct supervision to perform routine account management activities.
  • •Interact with external customers to respond to inquiries, and work with more experienced Account/Sales Managers to build product and service knowledge.
Skills:Customer serviceRelationship buildingCustomer needs assessmentAccount managementSales support

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn