Renewal Coordinator - French Speaking

DocuSign
Egypt
Workplace: RemoteFull timeFunction: Executive & General ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Negotiation","Communication","Strategic thinking","Organization","Problem-solving"]

Renewal Coordinator oversees a portfolio of SaaS renewal contracts in an assigned territory, driving win/win negotiations, minimizing churn, and identifying growth opportunities. You’ll collaborate with Account Executives, Customer Success, Pricing, Legal, and Revenue Operations to optimize renewals, maintain forecasts, and protect customer relationships while achieving revenue targets.

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DocuSign
DocuSign
1 year ago

Renewal Coordinator - French Speaking

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Source: Company careers pageValidated by: Fursa AI
Last checked: 54 minutes agoStatus: Closed

Job Summary

Renewal Coordinator oversees a portfolio of SaaS renewal contracts in an assigned territory, driving win/win negotiations, minimizing churn, and identifying growth opportunities. You’ll collaborate with Account Executives, Customer Success, Pricing, Legal, and Revenue Operations to optimize renewals, maintain forecasts, and protect customer relationships while achieving revenue targets.
Location: Egypt
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Own and execute a portfolio of renewal contracts in the assigned territory, focusing on high-impact renewals and maintaining customer trust.
  • •Design and implement win/win negotiation strategies to enhance contract value while protecting customer relationships.
  • •Maintain and update a rolling forecast of your territory and communicate renewal risks to internal resources to develop resolution strategies.
  • •Collaborate with internal teams such as Account Executives, Customer Success, Pricing, Legal, Revenue Ops and Product Management to develop renewal strategies for upcoming opportunities.
  • •Project-manage the renewal cycle and prioritize resources to render the most favorable outcomes while achieving financial and strategic targets.

Key Requirements

  • •Eligible to work in Egypt
  • •1+ years of renewal management, account management, or customer success experience
  • •Bachelor’s degree
  • •Fluent in written and spoken English
  • •Preferred: 2+ years in renewal management or customer success within SaaS offerings
Experience:1+ yearsSaaSRenewalsCustomer success
Education:Bachelor's
Skills:NegotiationCommunicationStrategic thinkingOrganizationProblem-solving
Languages:EnglishFrench

Company Brief

DocuSign
Provides a cloud-based electronic signature and intelligent agreement management platform that automates document workflows, identity verification, contract lifecycle management, and agreement analytics for enterprises and individuals worldwide.
Industry: LegalTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2003
Glassdoor
Glassdoor: 3.6
WebsiteLinkedInGlassdoor