Financial Relationship Banker (Grand Rapids, MI)

Build and grow consumer and business customer relationships in a branch banking environment by proactively identifying financial goals and recommending appropriate deposit, loan, and other banking products. Use a disciplined sales process, pre-set appointments, referrals, and follow-up programs to retain customers and deepen internal bank partnerships. Provide excellent customer service, resolve issues, and educate customers on using online, mobile, and ATM banking technology while following all risk and regulatory requirements.