5 days ago

Senior Customer Success Engineer - DGX Cloud

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Partner with internal customers across the full DGX Cloud lifecycle to drive fast adoption, unblock teams, and ensure long-term platform success. Translate workload and technical requirements into scalable recommendations spanning compute, networking, storage, and cloud environments. Turn recurring needs into reusable playbooks, dashboards, and operating patterns, while collaborating with Engineering, Product, Operations, and Finance to influence roadmaps and improve infrastructure planning and GPU resource efficiency.

Location: Santa Clara, United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Partner with internal customers to adopt DGX Cloud, remove blockers, and improve time to value across the platform lifecycle.
•Translate workload and technical requirements into scalable recommendations across compute, networking, storage, and cloud environments.
•Create reusable playbooks, tooling, dashboards, and operating patterns to improve adoption and reduce friction.
•Collaborate with Engineering, Product, Operations, and Finance to surface customer insights, influence roadmap decisions, and improve infrastructure planning and GPU resource efficiency.
•Guide customers through architecture reviews, performance tuning, and cloud portability decisions for AI and ML workloads.

Pay and Benefits

Salary: USD 200,000 - 322,000 annually

Equity and Bonus:Equity

Perks:Equity

Key Requirements

•BS or MS in Computer Science, Engineering, or related field, or equivalent experience.
•12+ years of experience in customer success, solutions architecture, cloud engineering, technical account management, or a similar customer-facing infrastructure role.
•Strong hands-on knowledge of cloud infrastructure across compute, networking, storage, and deployment patterns in public cloud and on-prem environments.
•Experience with distributed systems and large-scale platform infrastructure, including Kubernetes and schedulers.
•Ability to translate customer goals into technical solutions and influence cross-functional teams through strong written and verbal communication.

Experience:12+ years

Education:Bachelor's in Computer Science, Engineering, or a related field

Skills:Written communicationVerbal communicationCross-functional collaborationProblem-solvingData-driven decision-making

Tech Stack:DGX CloudCloud infrastructureComputeNetworkingStoragePublic cloudOn-premDistributed systemsKubernetesSchedulersPythonGoShell scriptingGainsightZendesk

Company Brief

NVIDIA

Designs and manufactures GPUs, AI accelerators, and system-on-chip products for gaming, data centers, professional visualization, and automotive markets, enabling advanced graphics, AI, and high-performance computing solutions worldwide.

Industry: Electronics Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1993

Glassdoor: 4.3

Website LinkedIn Glassdoor

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NVIDIA

5 days ago

Senior Customer Success Engineer - DGX Cloud

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: Santa Clara, United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Partner with internal customers to adopt DGX Cloud, remove blockers, and improve time to value across the platform lifecycle.
•Translate workload and technical requirements into scalable recommendations across compute, networking, storage, and cloud environments.
•Create reusable playbooks, tooling, dashboards, and operating patterns to improve adoption and reduce friction.
•Collaborate with Engineering, Product, Operations, and Finance to surface customer insights, influence roadmap decisions, and improve infrastructure planning and GPU resource efficiency.
•Guide customers through architecture reviews, performance tuning, and cloud portability decisions for AI and ML workloads.

Pay and Benefits

Salary: USD 200,000 - 322,000 annually

Equity and Bonus:Equity

Perks:Equity

Key Requirements

•BS or MS in Computer Science, Engineering, or related field, or equivalent experience.
•12+ years of experience in customer success, solutions architecture, cloud engineering, technical account management, or a similar customer-facing infrastructure role.
•Strong hands-on knowledge of cloud infrastructure across compute, networking, storage, and deployment patterns in public cloud and on-prem environments.
•Experience with distributed systems and large-scale platform infrastructure, including Kubernetes and schedulers.
•Ability to translate customer goals into technical solutions and influence cross-functional teams through strong written and verbal communication.

Experience:12+ years

Education:Bachelor's in Computer Science, Engineering, or a related field

Skills:Written communicationVerbal communicationCross-functional collaborationProblem-solvingData-driven decision-making

Tech Stack:DGX CloudCloud infrastructureComputeNetworkingStoragePublic cloudOn-premDistributed systemsKubernetesSchedulersPythonGoShell scriptingGainsightZendesk

Company Brief

NVIDIA

Industry: Electronics Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1993

Glassdoor: 4.3

Website LinkedIn Glassdoor