Field Service Manager GPHE

Alfalaval
Texas, Richmond
Workplace: HybridFull timeUSD 110,000 - 120,000 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 5+ yearsEducation: bachelorsSkills: ["Leadership","Coaching","Customer orientation","Communication","Presentation","Data analysis","Mentoring","People management","Operational excellence"]

Lead and coach a team of Field Service Engineers supporting GPHE-related service growth. You’ll secure a strong QHSE culture, develop technicians into trusted advisors, and collaborate with Sales to shape service offerings and generate leads. Manage customer relationships and contract compliance, oversee project financial performance (gross profit, revenue), and drive aftermarket/regains strategies while ensuring competence development and effective people management across remote areas.

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FursaFursa
Alfalaval
Alfalaval
1 day ago

Field Service Manager GPHE

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead and coach a team of Field Service Engineers supporting GPHE-related service growth. You’ll secure a strong QHSE culture, develop technicians into trusted advisors, and collaborate with Sales to shape service offerings and generate leads. Manage customer relationships and contract compliance, oversee project financial performance (gross profit, revenue), and drive aftermarket/regains strategies while ensuring competence development and effective people management across remote areas.
Location: Texas, Richmond
Workplace: Hybrid
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Manager level

Key Responsibilities

  • •Lead, coach, and manage Field Service Engineers with a customer-oriented mindset.
  • •Develop, motivate, and mentor technicians into trusted advisors and support competence development and employee reviews.
  • •Collaborate with Sales to develop service offerings, support lead generation, and act as a connector between Sales and technicians.
  • •Maintain customer relationships, ensure contract compliance, and manage systematic claims.
  • •Supervise project financial performance (gross profit and revenue) while identifying risks, opportunities, and aftermarket sales.
Travel: Extensive travel

Pay and Benefits

Salary: USD 110,000 - 120,000 annually
Perks:Health InsuranceDentalVision401kPaid LeavePaid HolidaysWellness Stipend

Key Requirements

  • •Post-high school technical education or an Associate’s/Bachelor’s degree.
  • •5+ years of field technical experience or technical/commercial sales experience.
  • •Deep knowledge and experience with Alfa Laval branded products or GPHE.
  • •Experience collaborating with sales and using data analysis to identify service opportunities.
  • •Strong communication and presentation skills with proficiency in English; available to travel 50% or more.
Experience:5+ years
Education:Bachelor's
Skills:LeadershipCoachingCustomer orientationCommunicationPresentationData analysisMentoringPeople managementOperational excellence
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Alfalaval
Designs and manufactures heat transfer, separation and fluid handling equipment and systems for industries including energy, food, water, marine and wastewater to improve productivity, energy efficiency and environmental performance.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Lund, Sweden
Founded: 1883
WebsiteLinkedIn