Account Manager

Flint
Vancouver
Workplace: RemoteFull timeCAD 100,000 - 120,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Communication","Organization","Problem-solving","Empathy","Calm under pressure"]

Own the post-sale experience for Flint’s hospital accounts, ensuring partners stay successful and turn into advocates. Run regular QBRs and check-ins, manage accounts receivable, and proactively address issues like nurse churn or hiring mismatches with empathy and creative solutions. Partner with Sales, Operations, and Growth to drive account growth, upsell opportunities, and maintain internal facility health visibility.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Flint
Flint
3 days ago

Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 31 minutes agoStatus: Live

Job Summary

Own the post-sale experience for Flint’s hospital accounts, ensuring partners stay successful and turn into advocates. Run regular QBRs and check-ins, manage accounts receivable, and proactively address issues like nurse churn or hiring mismatches with empathy and creative solutions. Partner with Sales, Operations, and Growth to drive account growth, upsell opportunities, and maintain internal facility health visibility.
Location: Vancouver
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own the full post-sale relationship for a portfolio of hospital accounts, turning customers into advocates.
  • •Run regular check-ins, QBRs, and strategic planning meetings with client stakeholders.
  • •Navigate account challenges (e.g., nurse churn, hiring mismatches, delays) and convert them into solutions that build trust.
  • •Ensure Flint gets paid on time by managing accounts receivable and preventing blockers.
  • •Drive account growth by uncovering needs, identifying upsell opportunities, and acting as the strategic customer voice internally.

Pay and Benefits

Salary: CAD 100,000 - 120,000 annually
Equity and Bonus:Equity
Perks:Paid Leave

Key Requirements

  • •5+ years of experience in account management, sales, or customer success.
  • •Proven ability to grow and retain B2B accounts in a service-based or consultative environment.
  • •Strong communication skills with the ability to turn problems into trusted narratives.
  • •Quick thinker and calm under pressure, with strong listening skills.
  • •Based in Canada (Vancouver preferred).
Experience:3+ yearsB2BService-basedConsultativeSaaSHealthcare
Skills:CommunicationOrganizationProblem-solvingEmpathyCalm under pressure
Tech Stack:SlackAirtableNotionPipedriveQuickBooks

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Flint
Flint provides a corporate spend and payments platform offering virtual and physical cards, expense management, and payment automation to help businesses control spending, reconcile transactions, and streamline accounts payable workflows.
Industry: Fintech Infrastructure
Website