Sales Support Associate III

Tapestry
United States
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Deliver friendly, efficient customer service at the cash wrap and on the sales floor, supporting store operations from product receipt through point of sale. Operate POS accurately and maintain cash wrap organization while handling cash in compliance with policy. Receive and organize shipments, manage stock levels, replenish the floor, and execute visual merchandising updates. Promote add-on products and gift cards, support social media engagement, and follow loss prevention and housekeeping standards.

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Tapestry
Tapestry
2 months ago

Sales Support Associate III

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Deliver friendly, efficient customer service at the cash wrap and on the sales floor, supporting store operations from product receipt through point of sale. Operate POS accurately and maintain cash wrap organization while handling cash in compliance with policy. Receive and organize shipments, manage stock levels, replenish the floor, and execute visual merchandising updates. Promote add-on products and gift cards, support social media engagement, and follow loss prevention and housekeeping standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients warmly and provide personalized assistance by anticipating needs.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash in compliance with policy.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
  • •Support sales floor activity, respond to customer requests, promote add-on products and gift cards, and follow loss prevention and housekeeping standards.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ year of previous retail experience (cashier/stock and sales preferred), preferably in luxury retail; education and experience combination considered.
  • •Current knowledge of fashion trends and marketplace competition.
  • •Knowledge of cash register systems and basic computer skills, including using iPad/laptop, Mobile POS, and Internet.
  • •Strong attention to detail and organizational skills.
  • •Strong English language proficiency and ability to multitask in a fast-paced environment.
Experience:1+ yearsRetailLuxury retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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