Senior IT Specialist

Clio
Dublin
Workplace: HybridFull timeEUR 70,500 - 95,500 annuallyFunction: IT Support & HelpdeskSkills: ["Communication","Leadership","Mentoring","Training","Problem-solving"]

Senior IT Specialist responsible for delivering world-class IT support globally, driving best practices, mentoring the team, onboarding new hires, managing hardware inventory and procurement, and enforcing IT security and policies to support Clio’s hybrid work environment in Dublin.

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Clio
Clio
3 months ago

Senior IT Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 days agoStatus: Live

Job Summary

Senior IT Specialist responsible for delivering world-class IT support globally, driving best practices, mentoring the team, onboarding new hires, managing hardware inventory and procurement, and enforcing IT security and policies to support Clio’s hybrid work environment in Dublin.
Location: Dublin
Workplace: Hybrid
Employment Type: Full time
Job Function: IT Support & Helpdesk
Seniority: Sr. Manager level

Key Responsibilities

  • •Provide world-class IT support to global teams and maintain service levels across regions
  • •Promote and implement technical best practices and tailor IT solutions to end-user needs
  • •Mentor and train IT team members to grow capabilities and performance
  • •Onboard new employees to Clio systems, applications, and technologies
  • •Maintain hardware inventory and oversee procurement and logistics for hardware/software

Pay and Benefits

Salary: EUR 70,500 - 95,500 annually
Perks:Health InsuranceDentalPension

Key Requirements

  • •Deliver world-class IT support to a global team and uphold high standards of service
  • •Lead by example with mentorship and training for IT staff
  • •Onboard new users to systems, applications, and technologies
  • •Maintain hardware inventory and manage procurement and logistics of new hardware/software
  • •Prioritize and implement IT security protocols and cybersecurity training
Experience:TechIT operationsIT supportHybrid work environment
Skills:CommunicationLeadershipMentoringTrainingProblem-solving

Company Brief

Clio
Provides cloud-based practice management, client intake, billing, and legal productivity software for law firms. Clio helps legal professionals manage cases, documents, timekeeping, and payments through an integrated SaaS platform.
Industry: LegalTech
Headquarters: Vancouver, Canada
Founded: 2008
WebsiteLinkedIn