Senior Account Manager – North America

Inmobi
New York, Chicago
Workplace: OnsiteFull timeUSD 140,500 - 175,000 annuallyFunction: Customer Success & Account ManagementExperience: 8+ yearsEducation: bachelorsSkills: ["Proactive communication","Organizational skills","Analytical thinking","Time management","Stakeholder management"]

Own post-sale health and growth for advertiser accounts in the Direct & Programmatic Demand revenue pod across the Americas. Onboard new customers onto InMobi/Glance ad systems, manage end-to-end deal delivery and KPI optimization, and act as day-to-day point of contact via QBRs and check-ins. Drive upsell and cross-sell targets logged in Salesforce, partner with internal specialists and third-party DSP/DMP/measurement vendors, and escalate risks early to protect retention and revenue.

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FursaFursa
Inmobi
Inmobi
13 hours ago

Senior Account Manager – North America

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Job Summary

Own post-sale health and growth for advertiser accounts in the Direct & Programmatic Demand revenue pod across the Americas. Onboard new customers onto InMobi/Glance ad systems, manage end-to-end deal delivery and KPI optimization, and act as day-to-day point of contact via QBRs and check-ins. Drive upsell and cross-sell targets logged in Salesforce, partner with internal specialists and third-party DSP/DMP/measurement vendors, and escalate risks early to protect retention and revenue.
Location: New York, Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Onboard new advertiser customers to InMobi and Glance ad systems and infrastructure.
  • •Own end-to-end delivery and KPI optimization for deals sold by Sales Manager partners, coordinating research, creative, attribution, ad operations, and specialist teams.
  • •Serve as the client’s day-to-day post-sale point of contact, managing retention/growth plans, revenue/margin management, and overall account health.
  • •Identify, track, and help close upsell/cross-sell opportunities, partnering with Sales Managers on long-term account strategy; log upsell activities in Salesforce.
  • •Lead campaign analysis and reviews through ongoing check-ins and QBRs, manage the campaign lifecycle, and troubleshoot issues with internal teams and third-party partners.
Travel: Low travel

Pay and Benefits

Salary: USD 140,500 - 175,000 annually
Perks:Health InsuranceDentalVision401kHsaPaid LeaveSick DaysMaternity LeavePaternity LeaveWellness StipendPet Insurance

Key Requirements

  • •8+ years of client success/account management experience, including at least 4 years in digital and/or programmatic advertising.
  • •Proven track record owning post-sale account health and driving measurable retention and growth, including upsell/renewal targets.
  • •Experience partnering with cross-functional teams (Sales, Ad Ops, Creative, Insights, Product) and managing complex agency/brand relationships.
  • •Hands-on experience with major DSPs/platforms such as The Trade Desk (TTD), DV360, and Amazon DSP.
  • •Proficiency with Salesforce, Microsoft Excel, and PowerPoint, plus strong analytical skills interpreting campaign data.
Experience:8+ yearsDigital advertisingProgrammatic advertising
Education:Bachelor's
Skills:Proactive communicationOrganizational skillsAnalytical thinkingTime managementStakeholder management
Languages:English
Tech Stack:SalesforceMicrosoft ExcelPowerPointThe Trade Desk (TTD)DV360Amazon DSPDSPsDMPsAnalytics/BI toolsAttributionAd operationsMeasurement vendorsSales planning

Company Brief

Inmobi
InMobi is a global mobile advertising and discovery platform that helps brands and app developers reach and engage audiences through programmatic advertising, monetization solutions, and data-driven targeting across mobile devices.
Industry: Advertising Media Groups
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Series E+
Headquarters: Bengaluru, India
Founded: 2007
WebsiteLinkedIn