Value Acceleration Engineer SMTS

Salesforce
San Francisco, Bellevue, New York
Full timeUSD 148,500 - 223,900 annuallyFunction: Software EngineeringExperience: 5+ yearsSkills: ["Debugging","Customer collaboration","Problem-solving","Technical communication","Production operations"]

Build and stabilize customer-facing automation workflows by integrating enterprise applications into reusable, code-backed actions. You’ll write JavaScript/TypeScript tools, debug agent execution and backend failures, and create tests for business outcomes and recovery. Work hands-on with customers to select workflows and define success, then use deployment learnings to improve tools, reliability, and operational procedures. Travel 40–60% for discovery, build sessions, and launches.

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FursaFursa
Salesforce
Salesforce
1 day ago

Value Acceleration Engineer SMTS

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Build and stabilize customer-facing automation workflows by integrating enterprise applications into reusable, code-backed actions. You’ll write JavaScript/TypeScript tools, debug agent execution and backend failures, and create tests for business outcomes and recovery. Work hands-on with customers to select workflows and define success, then use deployment learnings to improve tools, reliability, and operational procedures. Travel 40–60% for discovery, build sessions, and launches.
Location: San Francisco, Bellevue, New York
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Build directly with customers by selecting workflows, defining success criteria, and securing test access and data.
  • •Run hands-on sessions with customers and explain capabilities, limitations, and how technical results connect to business outcomes.
  • •Engineer reliable automation by creating custom JavaScript tools, debugging agent/application/browser/back-end failures, and writing outcome-focused tests.
  • •Launch and stabilize workflows by documenting monitoring and recovery procedures and establishing support ownership.
  • •Turn deployment lessons into reusable tools/tests and partner with core engineering to address recurring product gaps.
Travel: High travel

Pay and Benefits

Salary: USD 148,500 - 223,900 annually
Perks:Health InsuranceDentalVisionPaid ParentalLife InsuranceDisability Insurance401kEquity

Key Requirements

  • •5+ years of relevant experience.
  • •Write and debug JavaScript or TypeScript and reason about web applications, APIs, and data flow.
  • •Independently ship and operate production software, diagnose failures, and improve the system afterward.
  • •Distinguish reliable behavior from behavior that works only once.
  • •Experience with agent systems, tool execution, evaluations, or failure recovery is helpful.
Experience:5+ yearsEnterprise integrationBrowser automationAgentic systems
Skills:DebuggingCustomer collaborationProblem-solvingTechnical communicationProduction operations
Tech Stack:JavaScriptTypeScriptAPIsData flowPlaywrightBrowser automationBrowser extensionsRPAEnterprise integrationSAPOracleWorkdaySalesforceAI development tools

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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