Sales and Service Leader - Full Time (Rochester Hills, MI, US, 48309)

Sephora
United States
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Communication","Client service","Teamwork","Fast-paced execution","Quick learning"]

Lead Sephora store success by coaching and inspiring team members to deliver exceptional client service and achieve sales goals. Drive performance through expert product knowledge and personalized recommendations, support ongoing training and onboarding, and help execute daily store operations including inventory and visual merchandising. Promote an inclusive, client-first environment while upholding Sephora standards for a safe, enjoyable shopping experience.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Sephora
Sephora
15 hours ago

Sales and Service Leader - Full Time (Rochester Hills, MI, US, 48309)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Lead Sephora store success by coaching and inspiring team members to deliver exceptional client service and achieve sales goals. Drive performance through expert product knowledge and personalized recommendations, support ongoing training and onboarding, and help execute daily store operations including inventory and visual merchandising. Promote an inclusive, client-first environment while upholding Sephora standards for a safe, enjoyable shopping experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
  • •Provide ongoing feedback and development to support team performance growth.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with daily operations including inventory, visual merchandising, and maintaining store standards.

Pay and Benefits

Salary: USD 24 - 27.5 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills with a client-first mindset.
  • •Excellent communication and interpersonal skills, able to work in a fast-paced environment.
  • •Physically able to lift and carry up to 50 pounds.
Experience:2+ yearsRetailHospitalityService industry
Skills:LeadershipCoachingCommunicationClient serviceTeamworkFast-paced executionQuick learning

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn