Onsite Support Technician

Avi-spl
Hong Kong
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 1-2 yearsEducation: high_schoolSkills: ["Communication","Independent thinking","Deadline management","Safety awareness","Team collaboration"]

Provide on-site support for AVI-SPL customers by setting up and troubleshooting conference audio/video and presentation systems, performing preventative maintenance, and handling support tasks with a timely, quality-focused approach. You’ll support networked devices, collaborate with customers and internal teams (including the global helpdesk and SIG teams), follow local safety standards, and deliver job site documentation and end-user training when needed.

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FursaFursa
Avi-spl
Avi-spl
4 days ago

Onsite Support Technician

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Provide on-site support for AVI-SPL customers by setting up and troubleshooting conference audio/video and presentation systems, performing preventative maintenance, and handling support tasks with a timely, quality-focused approach. You’ll support networked devices, collaborate with customers and internal teams (including the global helpdesk and SIG teams), follow local safety standards, and deliver job site documentation and end-user training when needed.
Location: Hong Kong
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Set up and break down conference spaces to meet customer event needs.
  • •Perform preventative maintenance for customer spaces.
  • •Provide timely, quality-conscious support tasks on-site.
  • •Provide field service support for networked devices.
  • •Set up, troubleshoot, and support audio/video/presentation systems; travel to job sites as required.

Key Requirements

  • •Communicate effectively with employees, customers, and colleagues.
  • •Use hand and power tools safely and efficiently.
  • •Basic computer knowledge and knowledge of basic signal flow for audio, video, and control.
  • •Minimum of a High School Diploma or equivalent.
  • •Flexible for after-hours/weekend work and able to climb and work from ladders while lifting equipment/tools/materials.
Experience:1-2 yearsAudiovisual integration
Education:High School
Skills:CommunicationIndependent thinkingDeadline managementSafety awarenessTeam collaboration
Languages:English
Tech Stack:Audio/video systemsPresentation systemsSignal flowNetworked devicesPC troubleshooting

Company Brief

Avi-spl
Provides audio-visual integration, unified collaboration solutions, managed services, and AV support for enterprises and institutions worldwide, delivering design, deployment, and ongoing managed services for communication and collaboration technologies.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Tampa, United States
Founded: 2008
WebsiteLinkedIn