Territory Development Representative– Phone Based

Stanley Black & Decker
Sydney, New South Wales
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Relationship-building","Customer-first mindset","Proactive","Results-driven","Resilience","Organisational skills","Attention to detail"]

Drive revenue growth for existing and potential customers through proactive outbound calling, lead qualification, and conversion into sales opportunities. Support the Field Sales Team by responding to customer inquiries, maintaining accurate CRM records, and meeting monthly sales targets and KPIs. Partner with customers via professional, proactive communication while learning and applying product campaigns and offers across NSW.

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Stanley Black & Decker
Stanley Black & Decker
14 hours ago

Territory Development Representative– Phone Based

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Drive revenue growth for existing and potential customers through proactive outbound calling, lead qualification, and conversion into sales opportunities. Support the Field Sales Team by responding to customer inquiries, maintaining accurate CRM records, and meeting monthly sales targets and KPIs. Partner with customers via professional, proactive communication while learning and applying product campaigns and offers across NSW.
Location: Sydney, New South Wales
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Make outbound calls to existing and prospective customers to promote products and current offers.
  • •Respond to customer inquiries and convert leads into sales opportunities.
  • •Maintain accurate customer records and sales activity in CRM systems.
  • •Achieve or exceed monthly sales targets and KPIs.
  • •Qualify end-user leads and support follow-up with the field sales team.

Pay and Benefits

Perks:Parental LeaveHealth InsuranceVolunteer LeaveLearning Budget

Key Requirements

  • •Proven experience in outbound or inside sales, call-centre sales, or customer service with sales KPIs.
  • •Strong communication and relationship-building skills with a customer-first mindset.
  • •A proactive, results-driven attitude with resilience to handle objections and meet targets.
  • •Good organisational skills and attention to detail when maintaining records and following processes.
  • •Intermediate MS Office skills (Excel, Outlook, Word); CRM experience desirable (e.g., Salesforce, SAP).
Skills:CommunicationRelationship-buildingCustomer-first mindsetProactiveResults-drivenResilienceOrganisational skillsAttention to detail
Tech Stack:MS OfficeExcelOutlookWordCRMSalesforceSAP

Company Brief

Stanley Black & Decker
Designs and manufactures hand tools, power tools, storage products, and industrial equipment for professional, industrial, and consumer customers. The company also provides engineered fastening, security, and infrastructure solutions through a portfolio of well-known brands.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New Britain, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
Website