Ebury

2 days ago

Customer Relations Executive (FX Dealing Desk)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Serve as a point of contact for corporate clients in Prague, providing daily operational and FX trading assistance. Manage a portfolio of 200–300 clients trading online through the EBO platform, ensuring they use Ebury for international payments and addressing issues as they arise. Coordinate across internal teams, support client servicing and growth opportunities, and maintain high accuracy when handling live trades, banking details, and high-value payments.

Location: Prague

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Be a daily operational and trading assistance point of contact for corporate clients.
•Service and maintain relationships for a portfolio of 200–300 clients trading via the EBO platform.
•Ensure clients use Ebury as their main platform for trading and international payments.
•Handle live currency trade booking and high-value/volume payment details with high accuracy.
•Identify new opportunities to grow existing key accounts by understanding clients’ FX and currency needs and coordinate with teams as appropriate.

Key Requirements

•Fluent in English and Czech.
•Strong written and verbal communication skills for a client-facing role.
•Strong client servicing focus, with ability to work in a fast-paced environment and manage tight deadlines.
•Ability to mediate between internal departments to resolve client issues end-to-end.
•Knowledge of FX and awareness of exchange rates/profit implications (interest in currency markets helpful).

Experience:FinTech

Skills:CommunicationClient servicingProblem-solvingMultitaskingAttention to detail

Languages:EnglishCzech

Tech Stack:Microsoft ExcelMicrosoft suiteEBO platform

Company Brief

Ebury

Provides international payments, FX, and treasury solutions for SMEs and mid-market companies, enabling cross-border transactions, multi-currency accounts, and financing services to support global trade and cash flow management.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: London, United Kingdom

Founded: 2009

Website LinkedIn

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Ebury

2 days ago

Customer Relations Executive (FX Dealing Desk)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: Prague

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Be a daily operational and trading assistance point of contact for corporate clients.
•Service and maintain relationships for a portfolio of 200–300 clients trading via the EBO platform.
•Ensure clients use Ebury as their main platform for trading and international payments.
•Handle live currency trade booking and high-value/volume payment details with high accuracy.
•Identify new opportunities to grow existing key accounts by understanding clients’ FX and currency needs and coordinate with teams as appropriate.

Key Requirements

•Fluent in English and Czech.
•Strong written and verbal communication skills for a client-facing role.
•Strong client servicing focus, with ability to work in a fast-paced environment and manage tight deadlines.
•Ability to mediate between internal departments to resolve client issues end-to-end.
•Knowledge of FX and awareness of exchange rates/profit implications (interest in currency markets helpful).

Experience:FinTech

Skills:CommunicationClient servicingProblem-solvingMultitaskingAttention to detail

Languages:EnglishCzech

Tech Stack:Microsoft ExcelMicrosoft suiteEBO platform

Company Brief

Ebury

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: London, United Kingdom

Founded: 2009

Website LinkedIn