VP of Business Operations

Maven Clinic
New York, San Francisco, Seattle, Boston, Washington, Chicago
Workplace: HybridFull timeUSD 275,000 - 320,000 annuallyFunction: Business OperationsExperience: 12+ yearsSkills: ["Leadership","Analytical rigor","Cross-functional collaboration","Data-driven decision-making","Strategic thinking"]

Own Maven’s operating engine driving member enrollment and the revenue it generates. Lead a multi-function organization spanning enrollment growth, central operations, strategy & operations, and AI enablement—setting operating cadence and analytical rigor across cross-functional partners. Build and run a scalable enrollment journey from eligible population to activated member, optimize using measurement/segmentation/attribution and forecasting, and hold teams accountable to funnel and operational KPIs.

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Maven Clinic
Maven Clinic
1 day ago

VP of Business Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Own Maven’s operating engine driving member enrollment and the revenue it generates. Lead a multi-function organization spanning enrollment growth, central operations, strategy & operations, and AI enablement—setting operating cadence and analytical rigor across cross-functional partners. Build and run a scalable enrollment journey from eligible population to activated member, optimize using measurement/segmentation/attribution and forecasting, and hold teams accountable to funnel and operational KPIs.
Location: New York, San Francisco, Seattle, Boston, Washington, Chicago
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Sr. Director level

Key Responsibilities

  • •Own member enrollment targets for the core business and the revenue those enrollments drive, acting as a control tower across cross-functional teams.
  • •Build and run a scalable enrollment engine across client launches, member acquisition and messaging, enrollment experience, and re-engagement of eligible-but-not-enrolled members.
  • •Deliver AI enablement by introducing new AI ways of working and measuring adoption and impact, continuously optimizing value.
  • •Lead central operations and strategy & operations teams to enable operational excellence and operating discipline across the organization.
  • •Optimize relentlessly around data by building leading KPI systems, instrumenting measurement/segmentation/attribution, forecasting enrollment/revenue, and holding teams accountable to operational commitments.

Pay and Benefits

Salary: USD 275,000 - 320,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDental401kParental LeaveLearning Budget

Key Requirements

  • •12+ years driving growth, enrollment, acquisition, revenue, or business operations outcomes, with a track record of personally owning and hitting a number in complex funnel environments.
  • •Proven people and organizational leadership building and developing multi-team/multi-function organizations.
  • •Elite quantitative ability to build/interrogate funnel models, size opportunities, and optimize with data.
  • •Operational systems and scaling experience owning the tooling, processes, and systems that service operations teams.
  • •AI fluency with the discipline to measure adoption and impact across the organization.
Experience:12+ yearsHealthcareBenefitsMarketplacesConsumer subscription
Skills:LeadershipAnalytical rigorCross-functional collaborationData-driven decision-makingStrategic thinking
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Maven Clinic
Maven Clinic is a virtual-first women’s and family healthcare platform offering telehealth services, care navigation, and employer-sponsored programs covering fertility, pregnancy, postpartum, pediatrics, and family planning.
Industry: HealthTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series D
Headquarters: New York, United States
Founded: 2014
WebsiteLinkedIn