Account Manager - Transit

Esri
Charlotte, Denver, Philadelphia
Workplace: OnsiteFull timeUSD 93,600 - 176,800 annuallyFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Customer focus","Relationship building","Solution selling","Negotiation","Visual storytelling"]

Drive growth for Esri’s Transit public transportation customers by building relationships, prospecting, and developing account strategies. Manage the full sales/account management process, maintain a healthy opportunity pipeline, and use solution selling supported by visual storytelling. Partner with internal teams to define and execute strategies, translate GIS and industry trends into customer value, and present at industry events. Travel domestically or internationally 25–50%.

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Esri
Esri
4 days ago

Account Manager - Transit

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Last checked: 7 hours agoStatus: Live

Job Summary

Drive growth for Esri’s Transit public transportation customers by building relationships, prospecting, and developing account strategies. Manage the full sales/account management process, maintain a healthy opportunity pipeline, and use solution selling supported by visual storytelling. Partner with internal teams to define and execute strategies, translate GIS and industry trends into customer value, and present at industry events. Travel domestically or internationally 25–50%.
Location: Charlotte, Denver, Philadelphia
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Prospect, develop, and implement location strategies; maintain a pipeline of growth opportunities for new and existing customers.
  • •Demonstrate industry knowledge and apply it to the use of GIS technology for customer needs and challenges.
  • •Execute account management and sales processes across opportunities, using whiteboard sessions and visual storytelling to propose solutions.
  • •Identify key stakeholders, business drivers, and understand customer budgeting and acquisition processes to guide solution selling.
  • •Collaborate with internal teams to define and execute account strategies; participate and present at trade shows, workshops, and seminars.
Travel: High travel

Pay and Benefits

Salary: USD 93,600 - 176,800 annually
Perks:Health InsuranceDentalVision401kProfit-sharingLife InsurancePaid HolidaysPaid Leave

Key Requirements

  • •2+ years of enterprise sales and/or relevant consulting or program management experience.
  • •Experience creating partnerships and establishing yourself as a trusted advisor with customers.
  • •Understanding of account management, account planning, and opportunity strategy creation.
  • •Demonstrated knowledge of the public transit industry and new technology trends, with the ability to translate them into GIS-based solutions.
  • •Ability to negotiate, present, and support visual storytelling across all levels of an organization.
Experience:Enterprise salesConsultingProgram managementPublic transit
Education:Bachelor's in GIS, business administration, or a related field
Skills:Customer focusRelationship buildingSolution sellingNegotiationVisual storytelling
Languages:English
Tech Stack:GISGeospatial technologyEsri

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Esri
Provides geographic information system (GIS) software, location intelligence, mapping tools, and spatial analytics to governments, businesses, and researchers for visualizing, analyzing, and managing geographic data.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Redlands, United States
Founded: 1969
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Glassdoor: 4.1
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