Customer Experience Representative, Core Services
Robinhood
Chicago, Denver
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Communication","Empathy","Problem-solving","Adaptability","Multi-tasking"]Join Robinhood's Customer Experience team as a frontline voice handling inquiries via phone, email, and chat. You’ll help users with equities trading, margin, and options topics, while capturing feedback to improve the product and service. The role blends empathy, product knowledge, and problem-solving in a fast-paced, in-person office-based environment across Chicago, Denver, and Westlake.

