Account Manager, SME & Growth

Airwallex
Tel Aviv
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Consultative selling","Communication","Relationship-building","Problem-solving","Data analysis"]

Own and grow a portfolio of strategic SME accounts by building relationships, developing account plans, and driving product adoption, retention, and expansion. Lead upsell opportunities through the sales cycle, act as a trusted advisor, and negotiate complex commercial agreements for multi-product solutions. Translate customer needs into viable solutions, deliver on KPIs and revenue targets, and provide senior-level support across Israel and EMEA.

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Airwallex
Airwallex
2 hours ago

Account Manager, SME & Growth

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Job Summary

Own and grow a portfolio of strategic SME accounts by building relationships, developing account plans, and driving product adoption, retention, and expansion. Lead upsell opportunities through the sales cycle, act as a trusted advisor, and negotiate complex commercial agreements for multi-product solutions. Translate customer needs into viable solutions, deliver on KPIs and revenue targets, and provide senior-level support across Israel and EMEA.
Location: Tel Aviv
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own and grow a portfolio of strategic accounts by developing plans, increasing product adoption, deepening relationships, and driving expansion.
  • •Identify, develop, and close upsell and expansion opportunities through the sales cycle to revenue realization.
  • •Serve as a trusted advisor by understanding customer business/industry/goals to maximize value and support growth.
  • •Lead complex commercial negotiations, including bespoke agreements and multi-product solutions for high-value expansion.
  • •Translate customer needs into solutions by understanding technical requirements and collaborating across multiple products to deliver commercially viable outcomes.

Key Requirements

  • •Fluent written and spoken English and Hebrew.
  • •3+ years of experience in account management or sales, ideally selling a technical product, with a proven track record of top performance.
  • •Strong consultative selling skills to manage complex sales cycles and clearly articulate value propositions.
  • •Proven success exceeding targets in high-pace, high-target environments.
  • •Strong data analysis skills to develop account strategies, opportunities, and effective QBRs/account plans; experience managing complex multi-product accounts.
Experience:3+ years
Skills:Consultative sellingCommunicationRelationship-buildingProblem-solvingData analysis
Languages:EnglishHebrew
Tech Stack:SalesforceAPIs

Company Brief

Airwallex
Airwallex is a global payments and financial platform that provides business accounts, cross-border payments, treasury, corporate cards, and embedded finance APIs to help companies manage global financial operations and scale internationally.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Singapore, Singapore
Founded: 2015
Glassdoor
Glassdoor: 3.7
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