Customer Assistant

Waitrose & Partners
Reading
Workplace: OnsiteTemporaryGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer service","Problem-solving"]

Deliver outstanding customer service in a John Lewis shop, making each customer’s journey engaging and inspirational. Use product knowledge and sales training to drive sales, support shop standards, and maintain displays, stock availability, and cleanliness. Work flexibly across the store (tills, replenishment, price ticketing, and shop-keeping), spot improvements, and help protect profits through accurate stock counts.

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Waitrose & Partners
Waitrose & Partners
8 hours ago

Customer Assistant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Deliver outstanding customer service in a John Lewis shop, making each customer’s journey engaging and inspirational. Use product knowledge and sales training to drive sales, support shop standards, and maintain displays, stock availability, and cleanliness. Work flexibly across the store (tills, replenishment, price ticketing, and shop-keeping), spot improvements, and help protect profits through accurate stock counts.
Location: Reading
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Deliver engaging and inspirational customer service at every stage of the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits.
  • •Proactively acknowledge customers, understand what they’re looking for, and resolve queries.
  • •Support shop standards including displays, stock availability, cleanliness, and shop-keeping tasks.
  • •Assist the wider team with till support, stock replenishment, price ticketing, and accurate stock counts.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Ability to provide engaging, inspirational customer service throughout the customer journey.
  • •Customer-focused approach with the ability to understand and resolve customer queries.
  • •Willingness to work flexibly across the shop to support the wider team.
Experience:Retail
Skills:CommunicationCustomer serviceProblem-solving

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn