Relevance AI

4 weeks ago

Head of Implementation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Lead a high-impact implementation team for Enterprise customers in the Americas, owning end-to-end delivery from trial to post-sale deployment. Build and co-create adoption roadmaps, define success metrics, coordinate with cross-functional teams, and continuously optimize delivery processes in a hybrid San Francisco-based role.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Director level

Key Responsibilities

•Lead a high-impact implementation team and serve as a strategic thought partner to customers’ executives and domain experts.
•Co-create deployment and adoption roadmaps, shape scope, and drive value realization for initial use cases.
•Define success metrics, guardrails, and ownership of end-to-end delivery from trial to post-signing deployment.
•Design onboarding materials, train users, monitor adoption, and close feedback loops to ensure customer value realization.
•Establish implementation processes, operating artifacts, and internal metrics to measure team impact and efficiency.

Pay and Benefits

Perks:Health InsuranceEsopUnlimited LeaveParental Leave

Key Requirements

•Leadership experience overseeing technical, high-impact solution delivery teams for Enterprise customers.

Experience:AIEnterprise softwareSaaS

Skills:CommunicationLeadershipStakeholder managementProblem-solvingCross-functional collaboration

Languages:English

Tech Stack:LLMsAgentsAPIsData analytics

Company Brief

Relevance AI

Provides a no-code platform to build and manage AI agents and agent teams for automating reasoning tasks, enabling businesses to create workflow automation, semantic search, and vector-based AI applications.

Industry: AI & Machine Learning

Company Size: Small (11 to 50 employees)

Growth: Growth Stage Startup

Funding: Series B

Headquarters: Surry Hills, Australia

Founded: 2020

Glassdoor: 4.4

Website LinkedIn Glassdoor

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Relevance AI

4 weeks ago

Head of Implementation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Director level

Key Responsibilities

•Lead a high-impact implementation team and serve as a strategic thought partner to customers’ executives and domain experts.
•Co-create deployment and adoption roadmaps, shape scope, and drive value realization for initial use cases.
•Define success metrics, guardrails, and ownership of end-to-end delivery from trial to post-signing deployment.
•Design onboarding materials, train users, monitor adoption, and close feedback loops to ensure customer value realization.
•Establish implementation processes, operating artifacts, and internal metrics to measure team impact and efficiency.

Pay and Benefits

Perks:Health InsuranceEsopUnlimited LeaveParental Leave

Key Requirements

•Leadership experience overseeing technical, high-impact solution delivery teams for Enterprise customers.

Experience:AIEnterprise softwareSaaS

Skills:CommunicationLeadershipStakeholder managementProblem-solvingCross-functional collaboration

Languages:English

Tech Stack:LLMsAgentsAPIsData analytics

Company Brief

Relevance AI

Industry: AI & Machine Learning

Company Size: Small (11 to 50 employees)

Growth: Growth Stage Startup

Funding: Series B

Headquarters: Surry Hills, Australia

Founded: 2020

Glassdoor: 4.4

Website LinkedIn Glassdoor