Senior Manager, R&D – Consumer Experience

The Kraft Heinz Company
United States
Workplace: HybridFull timeUSD 120,800 - 151,000 annuallyFunction: Research & Scientific (R&D)Experience: 6+ yearsEducation: mastersSkills: ["People leadership","Team-building","Cross-functional collaboration","Prioritization","Communication and storytelling"]

Lead consumer experience execution for a portfolio of Kraft Heinz brands across the NA R&D organization. Translate consumer needs and Jobs-to-Be-Done into product and experience requirements, learning plans, and deployable consumer models and frameworks that guide concept, prototype, and validation. Partner closely with Marketing, Innovation, Insights, and R&D to qualify renovation and innovation outcomes while leading and coaching a team of consumer experience scientists.

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The Kraft Heinz Company
The Kraft Heinz Company
1 week ago

Senior Manager, R&D – Consumer Experience

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Lead consumer experience execution for a portfolio of Kraft Heinz brands across the NA R&D organization. Translate consumer needs and Jobs-to-Be-Done into product and experience requirements, learning plans, and deployable consumer models and frameworks that guide concept, prototype, and validation. Partner closely with Marketing, Innovation, Insights, and R&D to qualify renovation and innovation outcomes while leading and coaching a team of consumer experience scientists.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Manager level

Key Responsibilities

  • •Lead a high-performing Consumer Experience team to enable renovation and innovation outcomes.
  • •Translate consumer needs, behaviors, and Jobs-to-Be-Done into clear product and experience requirements.
  • •Design and execute consumer learning plans and partner on concept, prototype, and experience validation.
  • •Build and deploy consumer models, frameworks, and tools that support product development and qualification.
  • •Manage project priorities and resources while coaching team members and providing technical and business judgment for portfolio decisions.
Travel: Medium travel

Pay and Benefits

Salary: USD 120,800 - 151,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveLifeDisability

Key Requirements

  • •Bachelor's, Master's, or PhD in a science discipline (e.g., engineering, industrial design) or consumer psychology.
  • •Minimum 8+ years relevant experience with a Bachelor's (or 7+ with a Master’s; or 6+ with a PhD).
  • •Experience in consumer research, UX design, product innovation, or applied consumer insights with direct exposure to product development and commercialization.
  • •Demonstrated ability to translate consumer learning into product and technical decisions that influence commercialization.
  • •Strong people leadership and cross-functional collaboration to prioritize multiple projects and influence diverse stakeholders.
Experience:6+ yearsConsumer researchUX designProduct innovationApplied consumer insightsProduct developmentCommercialization
Education:Master's in Science disciplines (e.g., Engineering, Industrial Design) or Consumer Psychology
Skills:People leadershipTeam-buildingCross-functional collaborationPrioritizationCommunication and storytelling

Company Brief

The Kraft Heinz Company
The Kraft Heinz Company is a global food and beverage company producing iconic packaged foods and condiments across categories like cheese, meals, condiments, and beverages, serving retail, foodservice, and consumer markets worldwide.
Industry: Food & Beverage
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 2015
WebsiteLinkedIn