Associate Manager PT 20-29 hours Flatiron

Samsonite
New York
Workplace: OnsitePart timeUSD 20 - 22 hourlyFunction: OtherSkills: ["Client service","Leadership","Coaching","Communication","Time management"]

Lead retail clienteling in a luxury travel/fashion environment by driving personal and store sales goals and KPI performance (conversion, DPT, UPT, and client data capture). Support training and development through coaching, roleplay, and feedback, while helping monitor store associates. Ensure strong client experiences with visual merchandising standards, compliance (timecards, training, policies), and calm de-escalation, collaborating effectively across the team.

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Samsonite
Samsonite
1 day ago

Associate Manager PT 20-29 hours Flatiron

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead retail clienteling in a luxury travel/fashion environment by driving personal and store sales goals and KPI performance (conversion, DPT, UPT, and client data capture). Support training and development through coaching, roleplay, and feedback, while helping monitor store associates. Ensure strong client experiences with visual merchandising standards, compliance (timecards, training, policies), and calm de-escalation, collaborating effectively across the team.
Location: New York
Workplace: Onsite
Employment Type: Part time
Seniority: Manager level

Key Responsibilities

  • •Drive personal sales and store baseline goals across KPI metrics including conversion, DPT, UPT, and client data capture.
  • •Plan, prioritize, and champion change with strategic thinking and initiative.
  • •Train and develop associates by leading roleplay/coaching, monitoring training needs, and assisting the Store Manager.
  • •Provide coaching and feedback on strengths, goals, and opportunities using company tools to support a 360-degree coaching culture.
  • •Ensure compliance with payroll timecards, Tumi University training, store policies, and visual merchandising/client experience standards.

Pay and Benefits

Salary: USD 20 - 22 hourly
Perks:Work-life BalanceTrainingEmployee DiscountPaid LeaveEap401kIncentive Program

Key Requirements

  • •Have strong sales and client experience, preferably in the luxury market.
  • •Demonstrate proven success meeting sales goals and KPI metrics (conversion, DPT, UPT, client data capture).
  • •Be available flexibly for nights, weekends, mornings, and holidays as needed.
  • •Have a strong sense of integrity and the ability to lead by example.
  • •Lift/push boxes up to 30 pounds and use a ladder as needed for store duties.
Experience:LuxuryRetailClientelingTravelFashionLifestyle
Skills:Client serviceLeadershipCoachingCommunicationTime management

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn