Assistant Store Manager (all genders) Hamburg

Zalando
Hamburg
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: certificationSkills: ["Leadership","Communication","Analytical thinking","Organizational skills","Decision-making"]

Lead daily outlet store operations in Hamburg alongside the store management team. You ensure the right in-store allocation and partner with your up-to-20 person team to improve area KPIs and create a shopping experience focused on customer needs. You manage end-to-end people topics—from hiring and data-driven scheduling to training and onboarding—while providing transparent, people-oriented leadership that supports the store’s economic success and continuous development.

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Zalando
Zalando
2 months ago

Assistant Store Manager (all genders) Hamburg

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead daily outlet store operations in Hamburg alongside the store management team. You ensure the right in-store allocation and partner with your up-to-20 person team to improve area KPIs and create a shopping experience focused on customer needs. You manage end-to-end people topics—from hiring and data-driven scheduling to training and onboarding—while providing transparent, people-oriented leadership that supports the store’s economic success and continuous development.
Location: Hamburg
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •In Hamburg, ensure optimal area allocation and, in the absence of store management, take responsibility for the full store.
  • •Co-lead a team of up to 20 employees to optimize merchandise operations and improve KPIs.
  • •Shape the customer experience by viewing the store from the customer perspective and creating the right shopping atmosphere.
  • •Own 360° people topics, including hiring, KPI-based scheduling, training, and onboarding new team members.
  • •Deliver Zalando values through transparent, authentic, and employee-focused leadership to support store performance and development.

Pay and Benefits

Perks:EquityFashion DiscountWellness StipendPaid VolunteerPaid LeaveRelocation HelpFamily ServicesLearning Budget

Key Requirements

  • •Multi-year retail work experience and a completed commercial education.
  • •Experience leading employees, including development, feedback conversations, and shift/holiday planning.
  • •Ability to take initiative, make decisions, and organize effectively.
  • •Strong analytical mindset with knowledge of relevant KPIs and the ability to derive actions.
  • •Willingness to support customer-focused improvement of the store atmosphere together with your team.
Experience:RetailOutletPeople management
Education:Certification / Diploma
Skills:LeadershipCommunicationAnalytical thinkingOrganizational skillsDecision-making

Company Brief

Zalando
Zalando operates a leading European online marketplace for fashion and lifestyle products, offering clothing, shoes and accessories from international brands and local labels, plus logistics and marketing services to partner brands and retailers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2008
WebsiteLinkedIn