Prisoner Custody Officer (Bournemouth, Dorset, GB, BH7 7DS)

Serco
United Kingdom
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Emotional resilience","Teamwork","Conflict resolution","Attention to detail"]

As a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS), you will be part of a court-based team delivering safe and secure escorting and custody for detainees. You’ll work 35 hours per week across early/late shifts at Bournemouth Crown Court, perform detainee management, documentation, health and wellbeing monitoring, and collaborate with court staff to ensure secure operations.

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Serco
Serco
6 months ago

Prisoner Custody Officer (Bournemouth, Dorset, GB, BH7 7DS)

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Last checked: 4 hours agoStatus: Live

Job Summary

As a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS), you will be part of a court-based team delivering safe and secure escorting and custody for detainees. You’ll work 35 hours per week across early/late shifts at Bournemouth Crown Court, perform detainee management, documentation, health and wellbeing monitoring, and collaborate with court staff to ensure secure operations.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Escort defendants to and from courtrooms, cells, and other court areas, including accompanying them to the toilet to ensure security and safety; this may involve being handcuffed to the detainee.
  • •Monitor and supervise detainees in the docks during court sessions to ensure they remain secure and do not pose a risk to themselves or others.
  • •Handle sensitive and confidential information from court proceedings with discretion and professionalism, and support detainees as needed.
  • •Ensure detainees have access to food and drink and cater to dietary requirements or restrictions.
  • •Complete necessary paperwork and data entry accurately, including logging detainee movements and incidents, and work closely with court staff, law enforcement, and legal professionals to ensure smooth operations

Pay and Benefits

Perks:PensionLife InsuranceRemote WorkHealth Insurance

Key Requirements

  • •Current valid driver's license (ideally)
  • •Reasonably fit with good written and verbal communication skills
  • •Ability to manage and control challenging situations with professionalism and care
  • •Awareness or interest in criminology or psychology is a plus
  • •Willingness to work a 35-hour week with early/late shifts and rota-based schedule
Experience:Public sectorCourt systemJustice
Skills:CommunicationEmotional resilienceTeamworkConflict resolutionAttention to detail

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn