Assistant Store Manager - Manhasset

RealReal
United States
Workplace: OnsiteFull timeUSD 65,581.1 - 74,949.6Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Strategic thinking","Leadership","Communication","Analytical thinking","Problem-solving"]

Collaborate with the Store Manager to lead daily operations and reinforce a team culture that delivers exceptional client experiences. Manage and develop Customer Experience Specialists, train them on product knowledge and sales techniques, and help drive supply-and-demand goals. Lead on the sales floor when needed, maintain operational efficiency, and support a diverse, inclusive store environment while partnering with cross-functional teams to maximize results.

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FursaFursa
RealReal
RealReal
4 days ago

Assistant Store Manager - Manhasset

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Collaborate with the Store Manager to lead daily operations and reinforce a team culture that delivers exceptional client experiences. Manage and develop Customer Experience Specialists, train them on product knowledge and sales techniques, and help drive supply-and-demand goals. Lead on the sales floor when needed, maintain operational efficiency, and support a diverse, inclusive store environment while partnering with cross-functional teams to maximize results.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Achieve supply and demand goals by creating an environment of exceptional client experience using clienteling and partnership with Valuation Managers.
  • •Manage day-to-day support for Customer Experience Specialists and foster a positive, productive team environment.
  • •Train and develop team members on product knowledge, sales techniques, consignor education, and customer service skills.
  • •Lead by example on the sales floor and build brand loyalty through best-in-class customer experiences.
  • •Lead the store team when the Store Manager is not on site and flex between all store roles as needed.

Pay and Benefits

Salary: USD 65,581.1 - 74,949.6
Equity and Bonus:Equity
Perks:Equity401kHealth InsuranceDentalVisionParental LeavePaid HolidaysFlexible Time

Key Requirements

  • •1+ years of experience in store management, preferably in the luxury or fashion industry.
  • •Experience working in a commissioned sales or retail organization and/or an operationally intensive business.
  • •Ability to conduct routine employee touch-bases and performance reviews to support training and development.
  • •Confidence in strategically managing a sales floor (scheduling, zoning, coaching, etc.).
  • •Strong customer service orientation with clienteling and floor management/sales skills.
Experience:1+ yearsLuxury retailFashion retail
Skills:Strategic thinkingLeadershipCommunicationAnalytical thinkingProblem-solving
Tech Stack:MS ExcelGoogle SheetsGoogle SuiteApple hardware

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
Glassdoor
Glassdoor: 3.3
WebsiteLinkedInGlassdoor