Manager, Services

Celonis
Raleigh
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Leadership","Communication","Stakeholder management","Team development","Customer relationship management"]

Lead a team of 10+ Consultants and Project Managers to drive successful Celonis deployments across North America customer segments. Own end-to-end services outcomes including scoping and service proposal creation, project portfolio delivery, stakeholder engagement, and escalation handling. Drive measurable business impact and ROI through strong governance, adoption planning, and value-focused delivery. Partner closely with Sales and Value Engineering while also building and developing the consulting practice and its people.

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Celonis
Celonis
1 month ago

Manager, Services

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Last checked: 7 hours agoStatus: Live

Job Summary

Lead a team of 10+ Consultants and Project Managers to drive successful Celonis deployments across North America customer segments. Own end-to-end services outcomes including scoping and service proposal creation, project portfolio delivery, stakeholder engagement, and escalation handling. Drive measurable business impact and ROI through strong governance, adoption planning, and value-focused delivery. Partner closely with Sales and Value Engineering while also building and developing the consulting practice and its people.
Location: Raleigh
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead and develop a team of 10+ consultants and project managers to deliver Celonis deployments.
  • •Drive services sales motions including project scoping, service proposal creation, services revenue, and utilization targets.
  • •Manage a portfolio of projects to ensure timely, high-quality deployments and measurable business impact.
  • •Establish value and adoption governance, including onboarding, training, and knowledge transfer in collaboration with the Academy.
  • •Partner cross-functionally with Sales and Value Engineering, manage escalations, and ensure effective resource capacity and staffing.

Pay and Benefits

Equity and Bonus:Equity
Perks:EquityParental LeavePaid LeaveLearning BudgetWellness StipendRemote Work

Key Requirements

  • •7+ years delivering complex projects as a Program Manager or Program Director.
  • •Proven leadership managing or indirectly leading teams focused on BI/analytics projects.
  • •Track record leading complex transformational customer programs.
  • •Strong understanding of implementing Celonis products to lead and direct consultants and project managers.
  • •Experience managing professional services teams in enterprise SaaS and recruiting/motivating talent.
Skills:LeadershipCommunicationStakeholder managementTeam developmentCustomer relationship management
Languages:English
Tech Stack:Process MiningAIProcess Intelligence GraphBI/analyticsCelonis platform

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Celonis
Provides cloud-based process mining and execution management software that helps organizations visualize, analyze, and optimize business processes to improve efficiency, reduce costs, and accelerate operational transformation across enterprise systems.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 2011
WebsiteLinkedIn