Customer Experience Banker - Nitro, WV

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve as a concierge for walk-in customers, delivering exemplary service while accurately processing transactions and balancing daily. Proactively identify financial goals and educate customers on consumer deposit products. Drive customer growth through disciplined follow-up, outbound calling, and referrals, while connecting customers to other bank teams to deepen relationships. Ensure compliance with operational, security, risk, and regulatory policies, and demonstrate strong sales, communication, and presentation skills.

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Huntington Bancshares
Huntington Bancshares
3 days ago

Customer Experience Banker - Nitro, WV

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a concierge for walk-in customers, delivering exemplary service while accurately processing transactions and balancing daily. Proactively identify financial goals and educate customers on consumer deposit products. Drive customer growth through disciplined follow-up, outbound calling, and referrals, while connecting customers to other bank teams to deepen relationships. Ensure compliance with operational, security, risk, and regulatory policies, and demonstrate strong sales, communication, and presentation skills.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Process customer transactions accurately and efficiently and balance daily.
  • •Educate customers on consumer deposit products and related services.
  • •Identify opportunities to grow customer relationships through follow-up, outbound calling, and referrals.
  • •Adhere to all operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •1 year of customer service in banking/financial services or goal-driven retail sales (military service may qualify).
  • •High School Diploma or Bachelor’s Degree.
  • •Comfort with technology such as mobile services and online banking services.
  • •Cash handling skills preferred but not required.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn