Forward Deployed AI Engineer - ServiceNow (Global role)

Atos
Philippines
Workplace: RemoteFull timeFunction: Data Science & Machine LearningExperience: 7+ yearsSkills: ["Analytical skills","Debugging","Problem-solving","Communication","Stakeholder collaboration"]

Design, configure, and develop advanced, AI-driven solutions on the ServiceNow platform, focusing on intelligent workflow automation and enterprise service management. Translate functional and technical requirements into scalable, secure, and maintainable scoped applications using ServiceNow Studio. Build workflows with Now Assist, GenAI Skills, AI Agents, AI Search, and Virtual Agents, and deliver integrations via REST/SOAP APIs, IntegrationHub, and MID Server. Support testing, upgrades, release management, and deployment activities.

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FursaFursa
Atos
Atos
1 day ago

Forward Deployed AI Engineer - ServiceNow (Global role)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Design, configure, and develop advanced, AI-driven solutions on the ServiceNow platform, focusing on intelligent workflow automation and enterprise service management. Translate functional and technical requirements into scalable, secure, and maintainable scoped applications using ServiceNow Studio. Build workflows with Now Assist, GenAI Skills, AI Agents, AI Search, and Virtual Agents, and deliver integrations via REST/SOAP APIs, IntegrationHub, and MID Server. Support testing, upgrades, release management, and deployment activities.
Location: Philippines
Workplace: Remote
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Mid level

Key Responsibilities

  • •Design, configure, and develop solutions on the ServiceNow platform across enterprise modules and custom applications.
  • •Implement intelligent workflows using Now Assist, GenAI Skills, AI Agents, AI Search Predictive Intelligence, Flow Designer, and Virtual Agent.
  • •Develop and maintain scoped ServiceNow applications, including business rules, client scripts, UI policies, script includes, catalogs, and integrations.
  • •Build AI-powered automation and conversational workflow solutions and translate requirements into scalable technical solutions.
  • •Support unit testing, debugging, defect resolution, peer reviews, and platform upgrades/enhancements and release management activities.

Key Requirements

  • •7+ years of ServiceNow platform development experience, including intelligent workflow automation, enterprise integrations, and CMDB/CSDM implementations.
  • •Hands-on ServiceNow development experience in enterprise or consulting environments.
  • •Expertise in JavaScript, Glide APIs, Flow Designer, Script Includes, Business Rules, Client Scripts, and UI Policies.
  • •Experience with multiple ServiceNow modules (e.g., ITSM, HRSD, CSM, ITOM, Service Catalog, and custom applications).
  • •Working knowledge of Now Assist/GenAI Skills, AI Agents/agentic workflows, and AI Search Predictive Intelligence (familiarity with A2A and MCP-based AI integration is a plus).
Experience:7+ yearsEnterprise service managementEnterprise integrationsAI automationServiceNowITSMIT operations
Skills:Analytical skillsDebuggingProblem-solvingCommunicationStakeholder collaboration
Certifications:CSACADCIS Data FoundationCMDBCSDMMicro-certifications in AI / GenAI
Tech Stack:ServiceNowNow AssistAI AgentsGenAI SkillsAgentic workflowsAI SearchPredictive IntelligenceFlow DesignerVirtual AgentServiceNow StudioJavaScriptGlide APIsScript IncludesBusiness RulesClient ScriptsUI PoliciesScoped applicationsUpdate setsCI/CDIntegrationHub

Company Brief

Atos
Global digital services and consulting firm delivering cloud, cybersecurity, big data, digital workplace, and managed services to enterprise and public sector clients. Provides IT transformation, systems integration, and outsourcing solutions worldwide.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Bezons, France
Founded: 1997
WebsiteLinkedIn