Forward Deployed Engineer

Netic
San Francisco
Workplace: OnsiteFull timeFunction: Software EngineeringExperience: 2+ yearsSkills: ["Customer obsession","Customer engagement","Troubleshooting","Performance optimization","Experimentation"]

Build and deploy multi-modal AI agents for essential service companies, working closely with enterprise stakeholders to map workflows and drive immediate revenue lift. Own the end-to-end lifecycle from design through rollout, including deployment, success measurement, and iteration. Ensure scalability for thousands of concurrent interactions, run rapid experiments across text/voice models (fine-tuning, A/B testing, evaluation), and feed insights back to product and engineering roadmaps.

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FursaFursa
Netic
Netic
1 year ago

Forward Deployed Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Build and deploy multi-modal AI agents for essential service companies, working closely with enterprise stakeholders to map workflows and drive immediate revenue lift. Own the end-to-end lifecycle from design through rollout, including deployment, success measurement, and iteration. Ensure scalability for thousands of concurrent interactions, run rapid experiments across text/voice models (fine-tuning, A/B testing, evaluation), and feed insights back to product and engineering roadmaps.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Architect agents by building and shipping multi-modal AI agents that drive business impact for essential service companies.
  • •Co-build with customers by mapping enterprise workflows and deploying the product to unlock revenue lift.
  • •Own the end-to-end lifecycle from design to implementation and rollout, including deployment, measuring success, and iterating with customers.
  • •Ensure scalability by building reliable systems that support thousands of concurrent interactions with strong performance.
  • •Run rapid experiments by evaluating text/voice models, fine-tuning, conducting A/B tests, and iterating via tight feedback loops.

Key Requirements

  • •2+ years building and maintaining production systems using Python (asyncio, FastAPI) and TypeScript (Node, React).
  • •Hands-on AI systems experience with LLMs, TTS and speech APIs, fine-tuning, vector databases, RAG, and evaluation frameworks.
  • •Ability to meet SLAs, resolve issues, and optimize systems for speed and reliability at scale.
  • •Experience building production monitoring and debugging systems across cloud infrastructure and databases.
  • •Comfort engaging directly with customers to troubleshoot issues, understand edge cases, and deliver fast solutions.
Experience:2+ years
Skills:Customer obsessionCustomer engagementTroubleshootingPerformance optimizationExperimentation
Tech Stack:PythonAsyncioFastAPITypeScriptNodeReactLLMTTSSpeech APIsFine-tuningVector databasesRAGA/B testingEvaluation frameworksCloud infrastructureDatabases

Company Brief

Netic
Builds an AI-powered revenue engine that autonomously handles inbound/outbound customer communications, books service appointments, and generates demand for essential service industries (HVAC, plumbing, roofing, etc.).
Industry: Enterprise Software
Company Size: Micro (1 to 10 employees)
Growth: Growth Stage Startup
Valuation: USD 50M to 100M
Funding: Series A
Headquarters: San Francisco, United States
Founded: 2024
Glassdoor
Glassdoor: 1.0
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