Customer Specialist - Full Time

Provide a customer-first, end-to-end experience for car buying and selling. Guide customers through sales, appraisals, test drives, and financing applications while performing vehicle condition and cosmetic inspections. Manage inventory check-in and reconciliation, handle documentation and payments, and coordinate service appointments and repair order invoice review. Follow CarMax EH&S requirements and maintain an organized work area, partnering across teams to keep every interaction smooth and transparent.